How to write a short message about kickbacks to customers?

Question 1: Ask for advice. Send blessings to new customers, send text messages and get kickbacks? Hello, everyone, I'm fine. . . . . .

Question 2: How to send short messages with kickbacks? Just say how you are. Because of you, we sell well. Because of you, our performance has gone up. The customer is God. It's a compliment anyway, and then you naturally have reason to honor him.

Question 3: How to talk about kickbacks with customers?

In general, it is best not to say the word "our rebate" first. Because we accidentally say such things, we will lose a lot of business. Before you say this, you must have a clear understanding of the customer's organization and personnel relationship, and then decide whether to give it or not after you get out of touch with the customer. For example, if you are the boss or shareholder of a customer, you must never mention it. I hung up when I mentioned it. And relatives of the boss. For those who are very loyal to the boss, don't mention it. If you mention it, you will hang up, because they will think that your price is wet or that you are dishonest. And some relatives are greedy. You can't ask them. You have to wait for them to ask themselves.

This occasion is also very important:

First, you can't mention it when there is a third party present.

Second, it is impossible to mention it in a company with good monitoring measures.

Third, you can't mention it in the phone call to his office. It is the most effective to bring it up at the dinner table, and the second is that it is also effective to call him personally during the break.

Most of the purchasers we face are migrant workers. Of course, these people like to earn extra money, but generally speaking, don't mention it casually, because different countermeasures should be taken for different people:

1. If you want to get a kickback, you have to play an advanced class.

This kind of person shows that he doesn't want to talk about kickbacks, but he really wants them in his heart. He won't talk to you about kickbacks, and you couldn't talk to him at first. At this time, you must do your job well, make him feel that your company's product technology is definitely ok, then make a good personal relationship, let him recognize you and trust you, and then find an opportunity to talk about kickbacks euphemistically. Make him feel as if he didn't take this kickback and apologize to you. It's best to make him feel that he didn't take this rebate, or that he apologized to your company, and then he accepted it naturally.

2 Go straight to the rebate category.

This kind of person will take the initiative to ask you at the right time and tell you his requirements clearly. Such people are the best to deal with, because interests are their greatest concern. As long as you give the rebate in place and meet his expectations, the bill will never run away. But be sure to find out the organization of the other customer and see how big his decision-making power is. Who cares? The distribution of rebate amount is also a skill.

There are also those who want to take kickbacks but can't afford them.

For this kind of person, you should find out why he is worried about taking kickbacks, and then prescribe the right medicine. You have to convince him with all kinds of reasons. At present, it is meaningless for a customer to take kickbacks, and taking kickbacks will not affect his work. They may not ask too much for kickbacks, as long as they can get them, they will be very happy, thank you after they get them, and they will become good friends with you.

4. There is no rebate.

In many projects, you will meet customers and bargain with you to death. If you want to smell it at this time, he must have a reason. For example, a project involves several departments at the beginning, and finally there are internal differences, and the responsible department may bargain to the death. They don't want kickbacks, but they want to prove that they can do high-quality projects at low prices. Just a sigh of relief. You have to do a good job in personal public relations, complain more and convince him of your technical strength. There are also some customers who have just served or are interested in promoting. You have to strengthen your emotional investment in such customers. Talk about life, health, etc. Give small gifts on holidays.

Question 4: How to talk about kickbacks with customers? Generally speaking, it's best not to give kickbacks from us first. Because we accidentally say such things, we will lose a lot of business. Before you say this, you must have a clear understanding of the customer's organization and personnel relationship, and then decide whether to give it or not after you get out of touch with the customer. For example, if you are the boss or shareholder of a customer, you must never mention it. I hung up when I mentioned it. And relatives of the boss. For those who are very loyal to the boss, don't mention it. If you mention it, you will hang up, because they will think that your price is wet or that you are dishonest. And some relatives are greedy. You can't ask them. You have to wait for them to ask themselves.

This occasion is also very important:

First, you can't mention it when there is a third party present.

Second, it is impossible to mention it in a company with better monitoring measures.

Third, you can't mention it in the phone call to his office. It is the most effective to bring it up at the dinner table, and the second is that it is also effective to call him personally during the break.

Most of the purchasers we face are migrant workers. Of course, these people like to earn extra money, but generally speaking, don't mention it casually, because different countermeasures should be taken for different people:

1. If you want to get a kickback, you have to play an advanced class.

Such people don't want to talk about kickbacks, but they really want them. He won't talk to you about kickbacks, and neither can you. At this time, you must do your job well, make him feel that your company's products and technology are definitely fine, then make a good personal relationship, let him recognize you and trust you, and then find an opportunity to talk about kickbacks euphemistically. It's best to make him feel embarrassed not to take this kickback.

2. Directly enter the rebate category.

This kind of person will take the initiative to ask you at the right time and tell you his requirements clearly. Such people are the best to deal with, because interests are their greatest concern. As long as you give the rebate in place and meet his expectations, the bill will never run away. However, we must find out the organization of the other customer and see how much decision-making power he has. Who needs to be managed? The distribution of rebate amount is also a skill.

3. Some people want to take kickbacks but can't afford them.

For this kind of person, you should find out why he is worried about taking kickbacks, and then prescribe the right medicine. You have to convince him with all kinds of reasons. At present, it is meaningless for a customer to take kickbacks, and taking kickbacks will not affect his work. They may not ask too much for kickbacks, as long as they can get them, they will be very happy, thank you after they get them, and they will become good friends with you.

4. Don't take kickbacks. In many projects, you will meet customers and bargain with you to death. If you want to smell it at this time, he must have a reason. For example, several departments are involved in a project at the beginning, and finally there are internal differences, and the responsible department may bargain to death. They don't take kickbacks, they just want to prove that they can do high-quality projects at low prices. In one breath, they should do a good job in personal public relations and complain more to convince him of your work.

The following is the knowledge of gift giving. Sales is a human relationship. China people are a people who attach great importance to relations. Relationships need to be maintained. If you find that they are not maintained regularly, they will fade like colors. That's why a distant relative is not as good as a close neighbor. They are often together, often on the phone, often together, and the relationship will be better. I think sales always give gifts to customers, because most people in China like to take advantage of small things. Gifts should not be too expensive. Not if they are expensive. It's expensive, it's not cost-effective for you, and customers don't dare to take it. It is better for the gift to be customized by the company, so the effect is better. This is my experience.

First of all, there are several kinds of gifts.

1, practical: pen, notebook, tie, wallet, perfume, lighter, various rackets, etc. Are the most commonly used, understand the customer's hobbies and personality, and love it. Customers are more receptive and can gradually establish a good relationship.

2. Decoration types: desk calendar, lucky cat (similar to the mascots of cattle and sheep), "crystal decoration" and so on. This kind of gift is mostly used in the first contact stage, giving customers a good impression, but because the gift has little practical and economic value, it will not leave a deep impression on customers. At the critical stage of invoicing, this gift is still free, saving waste.

3. token type: cross >>

Question 5: How to prevent the authenticity of the purchasing manager who sells to customers from taking kickbacks? Write a company's service mobile phone on the contract or other documents, and use this phone to contact the other party for purchase. Because the phone number on the contract proves to be our company's phone number, the other party will not doubt it. Every time the rebate is sent to the other party, the other party's purchase will be clear at a glance. If their employees take kickbacks, then the other party's purchase will not be happy.

At the same time, the specialized personnel are responsible for point-to-point contact with the purchasing personnel. After forming a good relationship with the purchasing personnel, we can first distinguish whether the leaders of our company pretend to be purchasing and ask about our prices. Second, it can prevent salespeople from occupying customers.

If someone calls this number to make an inquiry, they will go to the sales department. This number is used for kickbacks and contacts.

You said that the ultimate root of this problem is the unclear division of labor.

Question 6: How to give kickbacks to leaders? Ask the manager if he knows anyone who wants to rent a canteen. If not. 1 See if he knows anyone your friend knows, ask your friend to contact his acquaintance and ask his acquaintance to introduce you, so that you are more reliable. Have dinner and chat. Ask him about his personality, background, way of doing things, likes and dislikes. Get ready. Try to let him know that you are reliable and can do well. It's a win-win situation, and he prefers it.

Question 7: After sending a message to a customer suggesting a rebate, he always says that he has no time to ask her out now. What's going on here? My head is big! She thought you liked her, and you asked her out for another purpose, so she didn't get you drunk. You can explain to her implicitly that you just want to work with her and there will be no other meaning, and then you can make an appointment.

Even if you really like her, don't be so quick and direct.

Question 8: I have a customer who refuses to pay the advance payment. I'm sure I'll get a kickback. How should I send this short message? Thank you, the rebate is very small. You must get them in advance.

Question 9: After the customer got the rebate, there was no news? Is there something wrong with my method? Methods and skills of business process. It would be more appreciated if we could share the business processes of our predecessors. Obviously, your method is wrong. It is common to give business kickbacks, but it is not necessary for 100%. It's very important to observe words and feelings, and different methods are the correct solutions for different people. You gave a rebate without placing an order now. There are two mistakes. First, you gave a rebate without placing an order. Basically, people who need kickbacks will take them, and they don't have to bear any responsibility to cooperate with your work. Dare you say that you gave him a kickback? Second, what are your criteria for giving kickbacks? Not at all. People want to place an order of one million, and you also give two thousand? I think this is misleading.

Now you should change your strategy and give a certain percentage of rebate according to the purchase price after placing an order, so that it is clear that the person who needs rebate will help you do business. After all, he has to do some work for you to get the commission. When you send a sample, you should hint at it in the first few interviews. Interested parties will take the initiative to contact you, and you don't have to grovel to give commission. It's that you are cooperating on an equal footing, which is the so-called win-win situation. Only in the future can you do it well.

Of course, we still advocate no kickbacks, fair competition and selling products at very high prices. It is an insult to meet someone who doesn't want a kickback.

Question 10: I am a manufacturer who gives kickbacks to the responsible person of the customer. What if their boss finds out? The amount is over 300 yuan. You are a spoon, bribing to leave evidence.

Don't do their thing, or you will have the cheek to pretend that you didn't do it yourself. When he asks you, you will play dumb and say that the message was sent wrong.