What does it mean when there is a balance in China Merchants Bank’s mobile banking Yinbaotong?

1. There is a balance in China Merchants Bank’s mobile banking “Yinbaotong”. If the customer did not apply for the insurance himself, he or she was deceived into buying “Yinbaotong” insurance.

2. Processing method:

You can submit a surrender within the 3-day hesitation period. Generally, surrender can be handled at the business counter of the bank where the policy is issued. Some insurance company products can only be surrendered at the insurance company's business department. When surrendering the policy, money is first deposited into the customer's personal bank account and then the contract is signed. When the policy is surrendered, the policy will be taken back and the surrender procedure will be handled at the counter. The customer will be asked to sign the surrender application form and the counter business acceptance form. After signing, this is the customer's receipt. After three days, the insurance company will return the money to the personal bank account, which can be checked at that time.

If the money in the personal account does not arrive after three days, you can. Go to the bank again, and remember clearly the bank number, which bank and which branch (which branch), the name and employee ID of the staff who did not handle the business, the name and ID of the insurance salesperson, and the time the business was processed. , reasons, etc., and then complain to the municipal branch of the bank. There is a complaint hotline in the bank lobby. If the matter cannot be resolved, immediately call the local Banking Regulatory Commission complaint hotline and the China Insurance Regulatory Commission complaint hotline to complain at the bank. There is a deposit record. Remember to print the statement at the counter, then ask the bank to stamp it and keep the evidence.

3. The bank-insurance business refers to the connection between the bank's business processing system and the insurance company's system. , realize the timely transmission of policy holder information, and the bank counter will promptly transmit the insurance company’s underwriting information to the customer, and after the customer obtains the insurance company’s underwriting, the insurance policy will be issued in time at the bank counter, thus providing the basis for handling insurance at the bank. Providing agency insurance services to business customers