What should I do if the Coolpad mobile app crashes?

Causes and solutions for mobile phone crashes:

1. Too much cache garbage.

Go to Settings—Applications—All, find the problematic program, and clear data or cache. (Note: Clearing data will clear the application’s personal settings, account information, etc.)

2. Too many programs are running.

If the software crashes, clear the memory and try again.

3. Mobile phone anti-virus software.

Some mobile phone software contains malicious code, which will be intercepted by anti-virus software and cannot be entered normally. You should download higher-security applications through green download platforms or use software stores.

4. Application version problem.

If the application version is lower, the software will be incompatible and cause a crash. If the version is too old, just update to the new version.

If the new version crashes, it means the application version is still being debugged. Don’t worry, it will be fixed soon.

5. Internet speed problem.

Some software requires a stable network. If you use a 2G/3G network, the possibility of crashing will be greater. It is recommended to use it when there is WiFi.

6. Lack of data packets.

Some large-scale games require data packages to run, so the data packages must be installed first.

7. The system is incompatible.

Some software has certain version requirements. If the system version is too low, the software cannot support it and will crash.

8. The resolution is incompatible.

Some software will have certain requirements for mobile phone resolution. If the mobile phone resolution is incompatible, some software will be prone to crashes or other errors.