Can I change my mobile phone package across the city?

Yes, you can change the mobile phone package in the mobile handheld business hall.

China Mobile Online Business Hall is a self-service client software officially launched by China Mobile. For the national mobile intelligent terminal customers, it provides customers with functions such as phone bill inquiry, phone bill recharge, traffic management, point exchange, business handling, terminal and traffic purchase.

Development strategy:

In order to guide users to flow to and use the online business hall, Mobile has launched various promotional activities and preferential measures. For example, according to Zhejiang Mobile, users can get 3 yuan phone bill by handling any one or more designated services in the online business hall, and Shanghai Mobile has launched a promotion activity of "Easy to do business and watch movies for free" in the online business hall.

Henan Mobile launched "Online Business Hall Full of Gifts-Happy Gun Blessing". In addition, because mobile basically does not have its own broadband users, users are guided to use the online business hall through wap or SMS. Moreover, Mobile also integrated the online business hall function in its instant messaging software "Fetion".

In the cooperation of physical channel, social channel and electronic channel of online business hall, mobile has its own emphasis according to the user's nature, brand and business function. Mobile mainly develops new users in physical channels and social channels, and gradually migrates the functions of old users' package changes, points exchange and phone bill inquiry to the electronic channels of online business halls.

Among brand customers, GSM users focus on providing daily business handling and payment services through electronic channels such as online business halls, while M-Zone users tend to be diverted to brand franchise stores, and Shenzhouxing users are more guided to social channels to serve them. In addition, Mobile places a self-service terminal in its physical business hall for users to use the online business hall.