Telephone application skills for selling furniture

1. Hello, Mr. This is the largest event of the year. Many owners in your community have participated in our event. Brother, if you come over, can I help you register first?

2. Brother/Sister XXX, okay! ! I'm not bothering you with this call, are you? I am the XX furniture factory XXX who just sent you a text message (to get on the threshold) (who are you, the factory name is more attractive + differentiated), and I also heard a friend/designer (to help relieve the sense of strangeness) say you The house in XX community is planned to be renovated, so I made a phone call to see if I can provide you with any services in terms of furniture? Or what can I help you with?

3. To be honest, knowing that you are usually busy, I don’t dare to easily disturb you because the discount is not big this time. It’s like this. This Thursday, the Factory Furniture Life Center held an in-app purchase event. At the end of the year, the factory's price, that is, all the furniture is sold by internal employees at a lower price than outside, usually 7-8 thousand. This is very different from those alliance activities and bargaining activities you see outside, and there is no nonsense.

4. Hello Mr. After participating in our activities, we also want to help you save money. How much does your monthly salary cost? Decoration is also a lifelong matter. You can look more and compare for reference;

No matter how much decoration is done, it will last a lifetime. The matter only takes up half a day of your time. It is very likely that if you miss our event, you will never have this opportunity again. You must consider it carefully. It will only delay you for 10 minutes. You must listen to it. Maybe the decoration is okay. To give you a reference.

5. Hello Mr. Many owners, including Aunt Wang from Building 8 and Uncle Li from Building 9, have booked with our company. Decoration is also a big deal. How much does your monthly salary make? Can I help you renovate your house and save a lot of money? Do you think you are free in the morning or in the afternoon on weekends? Expanded information

No matter what you do in sales, it is very important to first study the psychology of target consumers and combine it with actual sales experience to develop a set of sales skills. The same is true for furniture sales. So, how can we quickly build customer trust when selling furniture? When facing a customer who comes to look at furniture, how do you ask questions to learn more about his thoughts?

In the process of communicating with customers, how should we deal with them once they have objections? These problems are often encountered by furniture shopping guides. How to solve these problems? Have any seniors summed up some furniture sales skills and words? This can be done!

First of all, furniture shopping guides must understand consumer psychology: "It is not actually a happy thing for customers to buy furniture, it is very painful. Why? Because there are so many brands of furniture. So dazzling. If it were not for home decoration or moving, I don’t think anyone would want to visit the furniture store. Therefore, the shopping guide must first have this mentality. The highest level of sales is to help customers solve their pain. Service"."