Airline refund policy for epidemic situation

Legal analysis: The Civil Aviation Administration made clear the requirement for free refund.

On August 3rd, the Civil Aviation Administration issued a notice, making it clear that passengers had purchased domestic air tickets with flight dates from August 4th to August 31st before : on August 4th, 221, and could refund tickets free of charge from : on August 4th to before the flight took off, and airlines and their air sales agents were not allowed to charge fees. This notice does not apply to passengers who have applied for refund before : on August 4.

Legal basis: Law of the People's Republic of China on the Prevention and Control of Infectious Diseases

Article 42 When an infectious disease breaks out and spreads, the local people's governments at or above the county level shall immediately organize their forces to prevent and control it according to the prevention and control plan, and cut off the transmission route of the infectious disease. When necessary, they may take the following emergency measures and make an announcement after reporting to the people's government at the next higher level for decision: (1) Restrict or stop fairs, theaters or other performances. (2) Suspension of work, business or classes; (three) closed or sealed by infectious disease pathogens contaminated public drinking water sources, food and related items; (4) controlling or culling infected wild animals, domestic animals and poultry; (five) closed places that may cause the spread of infectious diseases.

article 45 when an infectious disease breaks out and is prevalent, according to the needs of epidemic control of infectious diseases, the State Council has the right to mobilize people urgently or reserve materials within its administrative area, and to temporarily requisition houses, means of transportation and related facilities and equipment nationwide or across provinces, autonomous regions and municipalities directly under the central government.