What is the alternative to teamviewer's remote solution?

Try Zoho Assist. It can not only share the computer desktop, but also share the mobile phone screen. You don't need to install a client, you can record the diagnosis process, provide a free API and embed it in other third-party software tools. There are well-known customers such as Hitachi and the United Nations Foundation abroad, and there are well-known customers such as Yijia mobile phone in China.

Simple and easy to use

First of all, after registering an account in zoho.com/assist. to enter the product, the default choice is "Access Remote Screen". Enter the email address of the other party and click Start Now. When the other party joins the meeting, you can connect to the other party's screen for problem diagnosis.

Of course, you can also choose to "share my screen" so that the other party can watch your presentation and listen to your explanation.

Zoho Assist Remote Diagnostic Tool-Shared Screen

Stable and reliable

In the process of providing remote support for customers, the experience of Zoho Assist is relatively smooth, and there is no phenomenon such as "unable to connect" or "stuck", which has attracted the attention of many customers.

safe

Zoho Assist provides two-factor authentication (SMS authentication or Google Verifier, etc.). ), SSL security certificate, and compatible with mainstream antivirus software. Remote diagnosis can be started in seconds, and customers do not need to change proxy or firewall settings. It transmits data through industry standard SSL and 256-bit AES encryption protocol to ensure data security. It also adopts data anonymization technology, which can anonymize personal information such as IP address and customer email address to ensure personal privacy. In addition, Zoho also abides by the GDPR EU General Data Protection Regulations, ensuring data security from the aspects of processes, regulations and responsible persons of all contact points of customer data.

International awards

This year is the fourth consecutive time that Zoho Assist has won the awards of "Remote Desktop Software" and "Remote Support Software" from G2 Crowd of the United States. There are 1 19 domestic and foreign remote assistance software to participate in the selection, and the high customer satisfaction makes Zoho Assist win the championship and win the title of "customer optimization".