If something happens, how can the courier inform the customer to change the time?

The courier informs the customer to change the time by calling, texting and taking notes on the courier.

1. Call: You can contact the customer by phone, explain the situation and discuss with the customer the specific arrangement of modifying the delivery time. Before calling, the courier needs to confirm whether the customer's contact number is correct, so as to avoid dialing the wrong number and losing contact with the customer.

2. Send SMS: You can explain the situation to customers by SMS and inform them of the specific modification of delivery time and arrangement.

3. Notes on the courier: When the courier can't deliver on time, the courier can make notes on the courier to explain the specific situation and modify the delivery time. After the customer receives the courier, he can make corresponding adjustments according to the remarks.