There is still a balance in the mobile phone. Why is it arrears?

Usually our company's system will deduct this month's real-time phone bill and last month's arrears. According to the information you provided, if there is a balance in your mobile phone account, you will be prompted to pay the arrears. It is not excluded to deduct this month's real-time phone bill due to insufficient balance in your account. For details, please contact Unicom for manual customer service consultation. The actual situation is subject to local policies.

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