Samsung smartphone can't receive the short message of 10086. What happened?

The recommended operation is as follows: 1. Restart the phone to see if there is a signal problem. 2. Settings-Application Manager-Slide Screen Options (All)-Find Information-Click Enter, clear the data and try. 3. Try to replace another SIM card. 4. Check whether the mobile phone is equipped with security guards or third-party SMS software, and test it after unloading. 5. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings. If the above methods still fail, please send the machine to the service center and the engineer will check the machine.