How to view the monthly electricity bill details

Inquiring about the monthly electricity bill details can be carried out through online inquiry, telephone inquiry, business hall inquiry, SMS notification, etc.

I. Online inquiry

Most power companies provide online inquiry service for electricity charges. You can log in to your account through the power company official website or the mobile APP, and enter information such as account number, password or mobile phone number to enter the electricity bill inquiry page. Here you can view the monthly electricity bill details, including electricity consumption, electricity consumption, payment time and other detailed information.

Second, telephone inquiries.

If you are not familiar with online operation, or encounter query difficulties, you can call the customer service phone of the power company for consultation and query. The customer service staff will help you check the electricity bill details according to the account number or other personal information you provide.

Third, the business hall query

In addition to online and telephone inquiries, you can also go to the business hall of the power company to inquire. In the business hall, you can provide the account number or other relevant certificates to the staff, and the staff will inquire and print the electricity bill details for you.

Fourth, SMS notification.

In order to make it convenient for users to inquire about electricity charges, many power companies also provide SMS notification services. You can apply to the power company for opening this service. After the monthly electricity bill is generated, the power company will send the bill details to your mobile phone by SMS.

To sum up:

Inquiring about the monthly electricity bill details can be carried out through online inquiry, telephone inquiry, business hall inquiry, SMS notification, etc. You can choose the appropriate query method according to your actual situation and needs. In the process of inquiry, please provide accurate personal information and account number, so that the power company can accurately inquire and provide details of electricity charges.

Legal basis:

People's Republic of China (PRC) electricity method

Article 34 provides that:

Electricity consumption and electricity charges shall be measured and settled in accordance with the relevant provisions of the state and the provisions of the power supply contract.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 8 provides that:

Consumers have the right to know the real situation of the goods they buy or use or the services they receive.

Contract law of the people's Republic of China

Article 182 stipulates:

The electricity user shall pay the electricity fee in time in accordance with the relevant provisions of the state and the agreement of the parties. If the electricity user fails to pay the electricity fee within the time limit, he shall pay the liquidated damages in accordance with the agreement. If the electricity user fails to pay the electricity fee and liquidated damages within a reasonable period after being urged, the power supplier may suspend power supply in accordance with the procedures prescribed by the state.