Heating stoves, water heaters and heating costs increase.

The company needs the owners to pay more for heating to make up for the heating loss.

The price of heating has increased by nearly 40%

Heating area, including swimming pool area

Heating cost increases in "cold winter"

……

As the weather gets cold.

Heating has also become a topic of concern.

Recently, Al Jazeera reporters walked into the community.

Visit heating enterprises

Contact relevant departments

Answer questions for the public

Different floors of the same community

The heating bill is twice as bad.

"Heating companies raise heating costs without authorization. Who will take care of it? " Ms. Wang, a resident of Tianyiren Impression Community in Chengyang District, reported that she lives in Building 17. These two days, she received a short message from the heating company about the heating price increase, and the heating cost per square meter rose from 33.5 yuan to 38.25 yuan this winter.

Take a 100 square meter house as an example. Before 1 month, the heating cost was 3350 yuan. After the price increase, it became 3825 yuan, up 475 yuan.

Many residents have questioned how much the heating cost has risen, and the heating enterprises have the final say. Is there any department to supervise it?

In addition, the owners also put forward some problems, such as high unit price of their own heating costs and unreasonable calculation of heating area.

The reporter learned that the nature of Tianyi Renhe Impression Community 17 building is non-residential, and the heating fee is calculated according to the non-residential standard.

However, the reporter found in the interview that the owners of this building agreed that the actual purpose of their building is to live, so they should charge according to the residential standards.

"The heating cost of our 17 building is about 3 yuan per square meter than that of other buildings in the community. I have consulted relevant departments before and learned that the heating of commercial and residential apartments in Qingdao is determined according to the actual use of the house, so the heating fee should also be paid according to the residential standard. " The owner Mr. Li told the reporter.

In addition, the pool area is subtracted from other buildings in the residential area when calculating the heating area, while the heating cost calculation of building 17 includes nearly 26 square meters of pool area.

"According to the heating unit price of 30.4/ m2, the heating cost of a 90-square-meter house in other buildings in the community is 1.976 yuan, while the heating cost of a house with the same area in 17 building is 344 1.000 yuan." Ms. Wang, the owner, said: "The pool area includes stairwells, elevators and corridors. There are no heating facilities in these places, but each household needs to pay more than 20 square meters of heating fees. "

There is also an apartment on Cuiling Road. Residential heating is signed by the property company and the heating company. The owner pays the heating fee to the property, and the heating company charges the property according to the flow charging method.

At the beginning of this year 10, the owner of the attic in the apartment received the explanation of the price change of heating fee issued by the property. The reporter saw in this note that because the apartment is commercial and the heating type is non-residential, the municipal heating company does not accept heating from commercial projects and needs a third-party heating company to provide heating services.

At present, the property service center has not signed an agreement with the cooperative unit. Considering that this year is a cold winter and the temperature is colder than in previous years, it is estimated that this year it will cost 6,543,800 yuan to buy heat, and it is decided not to change the flat charging method. LOFT apartment will increase the measured area on the second floor. If two adjacent households purchase and get through to live, they will be charged according to the total construction area of the two households.

"In this way, our heating bill this year has risen to 65438+ 0.4 times the original pricing. Only the heating price of LOFT residents in the whole building has been raised, and the heating costs of flat floors and commercial outlets are still paid according to the original standards. " Ms. Huang, a LOFT resident, told reporters.

During the reporter's visit, it was found that the reasons for the increase in heating costs are different. The owner of C3 apartment in Jinmaowan, Sichuan Road, Shinan District has also encountered similar problems.

The heating of C3 apartment in Jinmaowan is delivered by the property management company after purchasing heat from the heating company, and the owner pays the heating fee to the property management company.

From 202 1, the real estate company signed an agreement with the owner, saying that the company had lost money in heating, and the owner had to make up for it, otherwise it would stop supplying. This year, the heating cost has more than doubled from 33.8 yuan/square meter to 70 yuan/square meter.

The reporter then went to an apartment in Dunhua Road Street, Shibei District, and interviewed the residents living in the apartment randomly.

Three years ago, Ms. Lu moved here to live. She told reporters that the apartment is directly heated by Qingdao Energy Thermal Power Co., Ltd., and the heating fee is generally paid to the heating company before 1 1.5 every year. Because it is a business apartment, the heating unit price is slightly higher than that of ordinary houses, and the heating area is 33.83 yuan/square meter according to the construction area.

Ms. Lu said: "The building area of the room is 26 square meters, and the heating cost reaches more than 800 yuan every winter. The overall cost is acceptable."

During the visit, the reporter found that there are fewer tenants in the apartment who turn on the heating like Ms. Lu. "I usually come back from work at night, and I don't have much time at home. It is more cost-effective to turn on the air conditioner." Yu Xiansheng, who lives in an apartment, said.

Some owners said that the floor heating was laid in the apartment. If the residents upstairs and downstairs don't turn on the heating, the heating experience will be discounted.

"The number of apartments with heating is less than one-third of the total number of households, because most of them are office workers and the lease period is different. For short rent for half a year or one month, the lease period will directly affect the choice of households. " A staff member of the apartment heat exchange station who did not want to be named told the reporter.

Subsequently, the reporter consulted a thermoelectric company in Qingdao. According to the staff, in the heating area of Shibei District, which they are responsible for, the contribution rate of residents' heating is over 85%. "Heating saves worry and effort. If there are no special circumstances, participating in central heating is the choice of most users. "

The heating price adjustment meets the requirements.

According to the nature of the house

In response to the public's questions, the reporter contacted Qingdao Shun 'an Thermal Power Company, which provides heating for Tianyi residential area in Chengyang District. The relevant person in charge said that this year's heating fee was adjusted according to the Notice on Adjusting the Central Heating Price in the Region issued by Chengyang District Price Bureau in 2008. The notice stated that' the heating price for non-residents is guided by the government, and the area charge is adjusted from 26.40 yuan/square meter of construction area to 38.25 yuan/square meter of construction area.

The staff said: "Our previous heating price was lower than the government-guided price, and it was raised this year, but it still meets the requirements of the document."

In addition, the reporter learned that the calculation standard of heating unit price and heating area of Tianren and Impression Community 17 building is affected by the nature of the house.

"17 building itself is non-residential. When the developer signed a heating contract with the heating company, the planned use of Building 17 was marked as' commercial'. You can't change the nature of the house at will just by on-site investigation. In the previous communication with residents, they had no objection to the' commercial' nature of the house. "

The relevant person in charge of the heating company told the reporter that "the heating area of non-residential houses in the documents of Chengyang District Price Bureau is based on the building area, including the pool area, and we implement and charge according to the nature of the documents and houses".

Regarding the rising heating cost of an apartment near Cuiling Road, the person in charge of the apartment property told the reporter: "The apartment itself belongs to a public commercial project, and the heating type is non-resident. The municipal heating company does not accept the operation and maintenance of the heating and heat exchange station of the commercial project, and due to the heating loss for five consecutive years, there is no third-party heating company to directly supply heat to the owner this year, so the property buys heat from the heating company and transfers it to the owner. "

In 20021year, the Notice on Adjusting the Non-residential Heat Price of Central Heating issued by the Municipal Development and Reform Commission indicated that heating enterprises can increase the benchmark price by 10%, that is, from the original 89.73 yuan/Ji Jiao to 94.65438 yuan/Ji Jiao, and the property is adjusting the heating price with reference to this standard.

"Attic residents installed radiators on the second floor. After measuring the heating area in the house, we plan to change the heating fee to 65438+ 0.7 times the original price. However, some owners proposed to charge 65438+ 0.4 times of the original pricing, and finally chose to accept this compromise. At present, some owners still question this, so the property and the owners' representatives are in the negotiation stage, and the questioning part of the price increase has not reached an agreement. " The person in charge of the property said.

The reporter contacted Dongyi Energy Customer Service Center, which is responsible for heating in this area. Relevant staff said that for commercial apartments, heating contracts will be signed with property companies or project parties, and electricity meters will be used for settlement. There is no need for the owner to pay directly to the heating company, and there is no connection with the heating company for the rising heating cost.

The price of old residential quarters is relatively stable.

Heating payment methods are constantly changing.

Compared with non-residential areas, the heating situation in residential areas is relatively stable. The reporter came to the E District of Xinte Garden in Jimo District. After the reporter entered the unit door in the community, he found that a heating pipe was laid in the corridor, leading directly to the residents' homes.

Resident Zhang Li said, "This residential area is residential, but the heating pipe was connected only a few years ago. Pay the heating fee to the heating company at the beginning of each year 1 1. In recent years, the heating price is 30.4 yuan/square meter, which is relatively stable. "

During the visit, the reporter found that some residents in the community did not participate in heating, and Ms. Lan was one of them.

"The construction time of the community was early, and there was no heating pipe at first. A few years ago, the district organized central heating, but each unit needed the consent of more than 5 residents to install heating pipes. The number of households in my unit was not up to standard, so I did not participate in central heating at that time. "

Ms. Lan said, "Now I use a wall-mounted gas stove for heating, which can control the temperature and the time of heating switch. The cost is cheaper than the heating cost and the heating effect is good. In addition, gas stoves can also burn hot water and even save water heaters. "

20 1 1 Ms. Yang moved into a new home with an area of 90 square meters in Shinan District. In the first year, she participated in central heating, and the supply volume was 1 1.

What makes Ms. Yang feel gratified is that the heating area is calculated according to the actual use area of the home. During the period of 1 1 year, the heating fee has not increased, and 2740 yuan has been paid.

"We pay at the end of 10 every year. At first, the heating company sent someone to the community to collect fees. Later, we took the heating card to the bank counter to handle it independently. Now we can pay online on Alipay, WeChat and other payment apps, which is faster. " Ms. Yang said.

Most newly-built residential areas implement household heating metering mode.

During the reporter's visit, it was found that most old residential areas still calculate the heating fee according to the construction area multiplied by the charging standard per square meter.

According to Article 5 of Chapter 1 of Qingdao Heating Regulations: "Newly-built residential buildings should provide heat and charge according to the heat consumption. City, district (city) people's government shall formulate an annual plan for energy-saving renovation of existing buildings and implement heating metering and charging ".

The so-called household heating metering is to charge heating fees according to the heat used by households. The more you use it, the more you spend on heating. Installing heat meters and electric temperature control valves is the premise to realize household heating metering.

Due to the lack of supporting facilities in the old community, this charging method is mostly implemented in the new community.

The reporter learned that household metering can adjust the indoor temperature according to the needs of households and improve the comfort of life. At the same time, the cost of living can be saved by adjusting the temperature, and it can also save energy and protect the environment.

Household metering heat price includes basic heat price and metering heat price, in which the basic heat price uses an area of 9. 12 yuan /m2 and the metering heat price is 42.29 yuan/Ji Jiao.

"At the beginning of heating payment, household metering users need to pay heating fees according to the area billing standard, that is, the square unit price of heating is multiplied by the actual use area of the house. At the beginning and end of heating, the staff will read the meter and record the number of heat meters, calculate the heat consumption of residents and settle the expenses, and implement' refund more and make up less', that is, the amount charged by residents exceeds the amount charged by the heating area, and will be charged temporarily according to the heating area. The amount charged by heat is less than the amount charged by heating area, and the additional heat fee is directly reduced in the second year of heating payment. " A staff member who did not want to disclose the company said.

So, what can be done to save money for users of household metering?

The staff told reporters that residents can open all valves at the beginning of heat use. After the indoor temperature reaches the standard, the valve should be turned down according to the actual needs. The higher the indoor temperature setting, the higher the heat cost.

Heat is easily lost in the process of transmission. It is suggested that citizens who leave early and return late should adjust the indoor temperature control device to about 10℃ when they go out, and then adjust it to the required temperature when they go home at night, so that the energy saving effect can be better.

There is no need to turn on the heating in the room where you don't live daily, and the items on and around the radiator should be cleaned in time so as not to affect the heat dissipation effect of the radiator.

In addition, the current heating payment has become faster and more convenient.

At present, there are two ways to pay the heating fee, one is to go to the bank counter, and the other is to pay at one click on the network platform.

"The online platform includes Alipay's living payment, the official account of the heating company WeChat, and the bank mobile APP. As long as the number of households is entered, users can query the heating bill and pay it. Online payment not only reduces the trouble for users to run errands and go through formalities, but also allows the payment bill to be directly stored in the mobile phone, making the inquiry more convenient. " The staff of the heating enterprise said.