The mobile phone number suddenly stopped taking, and there was no arrears.

There is no arrears on the mobile phone number, and the service is suddenly suspended, probably because the number is not in the real-name registration system.

1. According to relevant government laws and regulations, telecom users must register their real identity information. Those who fail to register within the time limit shall suspend their telecommunications services according to law. Please re-register their real names.

2. For Unicom users without real-name authentication in Chongqing, single stop will be implemented in batches from 16, 1 1, and all non-real-name users will be stopped from 1 1; From16 65438+February 12, unregistered users will be cancelled and cannot be reused.

3. Unicom mobile phone users can fill their real names in the following ways, and can resume normal use after successful registration:

1) Go to their respective business halls with the original valid ID, and the staff will complete the supplementary operation of customer information in the system after checking that the valid ID is correct;

2) Log in to China Unicom's mobile phone business hall APP, click Home-Real Name Supplementary Registration, enter the real name supplementary registration number, click "Get Verification Code", enter the received SMS verification code in the verification code box, and click "Next".

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3) Log in to the online business hall of China Unicom, click Announcement Information-Supplementary Registration of Real Name Registration System, enter the supplementary registration number of real name, click "Get Verification Code", enter the received SMS verification code in the verification code box, and click "Next".

4) Pay attention to the official WeChat account "Chongqing Unicom" (you can not bind the number) and click the menu "Woxiang Service-More Services"; Then click "Real Name Registration" and follow the prompts on the page.

Tips:

1. During a single downtime, voice calls, text messages and surfing the Internet are not allowed, but you can answer the phone and receive text messages; During double downtime, you can't make voice calls, send text messages, surf the Internet, answer phones or receive text messages.

2. During downtime, non-real name numbers can only be used for inquiry, payment and real name registration (such as user data modification, user data return, channel user data return (restricted), or real identity authentication, etc.). ).

3. Other operators can specifically call the customer service hotline of local operators for consultation.