The virus in the mobile phone sends spam messages and is blocked.

Call mobile customer service and explain why. It will usually be restored to you immediately. Of course, if you can't do it once, you can try it several times.

If the phone is poisoned, you can also install anti-virus software. Choose mobile phone antivirus software, it is best to consider the following points:

1 Of course, the compatibility of this software, in good mobile phone software, incompatible mobile phones cannot be used. 2. It is also possible that anti-virus software has anti-virus ability and the virus database is not comprehensive. You can choose Tencent mobile phone housekeeper, which has good anti-virus ability. The virus database is in the cloud, automatically updated, and can kill the latest viruses. 3. Also consider that the function of this antivirus software is not comprehensive. For example, Tencent Mobile Manager is a security management software that integrates antivirus and security protection, which can kill viruses and prevent mobile phone viruses.