I have bound my bank card to my mobile phone and have enabled text message reminders. Why can’t I receive text messages?

If your bank card has been bound to your mobile phone and SMS reminders are enabled, but you still cannot receive text messages, this may be due to the following reasons:

First, confirm Check whether the SMS reminder service has been activated. Some banks may not enable this service by default, or the mobile phone number you provided may be incorrect, and you need to verify and update it at the bank counter or through mobile banking.

Secondly, check whether the transaction amount reaches the SMS reminder threshold set by the bank. If the transaction amount is too small, SMS notifications may not be triggered. Check and adjust your settings to make sure you meet the conditions that trigger alerts.

The phone's ability to receive text messages may also affect reception. The mobile phone may mistakenly identify the bank's SMS number as spam, or the signal may be unstable causing the message to be delayed or undeliverable. Try adjusting your phone settings. If the problem persists, you may need to contact your phone carrier for help.

Problems with the banking system may also cause text messages to be delayed or failed to be sent. Sometimes, bank system maintenance or updates may cause text messages to be temporarily unable to be sent. In this case, waiting patiently for a while may resolve the issue. If this happens frequently, it is recommended to contact bank customer service for support.

Finally, if the SMS deduction fails for two consecutive months, the bank will consider your account to be in arrears, and the SMS reminder service will be suspended. The SMS reminder service will return to normal only after the arrears issue is resolved.

To sum up, ensuring that the service is activated, checking the amount threshold, troubleshooting mobile phone and operator problems, and solving account status problems are all key steps to solve the problem of not receiving bank text message reminders. If in doubt, contact your bank or carrier directly for professional assistance.