How to call Ping An Auto Insurance to find a driver?

1. Make sure that the special clause at the back of your commercial insurance policy states that you will be provided with a drunk driving service.

2. Call 95511 1-2 hours in advance to report the crime and tell her that you need to drive on your behalf.

Ping An Insurance (Group) Co., Ltd. of China was born in Shekou, Shenzhen in 1988. It is the first joint-stock insurance company in China. It has developed into an integrated financial insurance, banking, investment and other financial businesses. , a close-knit and diversified comprehensive financial services group. It is one of the three oldest insurance companies in China's insurance industry and is very strong.

Ping An Property & Casualty Insurance, a subsidiary of Ping An Insurance (Group) Co., Ltd. of China, had premium income of 270.93 billion yuan in 2019, ranking second in the market; its business area covers the whole country, with offices in various provinces, cities and autonomous regions in the country. There are 35 secondary institutions and more than 1,100 business outlets; in addition, Ping An Property & Casualty has also set up survey agency outlets in nearly 400 cities in 150 countries and regions around the world, covering a wide range.

1. Solvency

According to official data from the Insurance Association of China, Ping An Property & Casualty’s core solvency adequacy ratio in the third quarter of 2020 was 200.98%, and its comprehensive solvency adequacy ratio was 200.98%. is 228.66%, and the risk rating is Category B.

All indicators of Ping An Property & Casualty Insurance fully meet the national requirements of "core solvency adequacy ratio >50%, comprehensive solvency adequacy ratio >100%, and risk rating in Category B (and above)" , everyone can rest assured.

Overall, Ping An Auto Insurance is quite strong. I wonder how it compares with PICC Auto Insurance, Dadi Auto Insurance, Sunshine Auto Insurance, etc., which are also large companies?

2. Ping An Auto Insurance’s special claims services

Ping An Auto Insurance has accumulated rich user data through industry accumulation in the field of auto insurance, and has gradually formed a brand by integrating resources upstream and downstream of the industry chain. A mobile APP as the carrier, integrating online and offline automobile service ecosystem - Ping An Good Car Owner.

Ping An Good Car Owner provides three major contents: car insurance, car services and car life, including functions and services such as insurance purchase, claims processing, policy inquiry, repair and maintenance, car washing, refueling, traffic violation inquiry, roadside assistance, etc. There were also interactions and questions and answers among riders.

As for auto insurance claims services, Ping An Auto Insurance has also launched the following special services:

(1) Lightning quick compensation:

① Pay first and then Repair a car

The traditional auto insurance claims process requires car owners to report a crime and complete car repairs before they can receive compensation; Ping An's "pay first, then repair the car" service breaks through the industry's traditional claims process and allows Car owners who meet certain conditions can use the fast claims channel to get compensation quickly after reporting the case and confirming the repair plan, without having to wait for a long car repair process.

② Compensation of less than 10,000 yuan will be credited to the account in 3 days

Ping An Auto Insurance is the first in the industry to launch the claim settlement time commitment of "reporting a case and receiving compensation in 3 days", allowing those who meet certain conditions to Household car owners can quickly settle claims after reporting a crime, and receive compensation within 3 working days. If the commitment period is exceeded, Ping An Auto Insurance will pay the car owner penalty interest at three times the bank's current daily interest rate.

③ Payment will be credited to the account within 60 seconds upon closing the case

No matter whether the car owner follows the standard claim settlement process or the fast claim settlement process, Ping An Auto Insurance promises that when the accident case is closed and payment is initiated, the compensation payment will be credited immediately. Subject to any holidays.

It seems that Ping An Auto Insurance’s quick compensation is quite good, and it greatly meets customer needs. Speaking of claims, I also attach a quick claims process summarized by my sister. It is recommended to collect:

(2) Simple claims:

Ping An Auto Insurance provides car owners with 7* for personal injury cases. 24-hour expert-level claims guidance, as well as 5*8 hours of on-site dispute mediation and on-site inspection services, can effectively help car owners solve personal injury accident problems in a flexible manner; it also provides door-to-door collection of claim information and other services.

(3) Free rescue:

For non-commercial buses and cars with 12 seats or less (not included), if the vehicle is insured by Ping An Auto Insurance, the vehicle within the validity period of the policy shall meet the breakdown rescue standards. You can enjoy unlimited free roadside assistance services provided by Ping An Auto Insurance.

At the same time, the "National Compensation Compensation" service is implemented in the country. No matter where the car owner is injured in any region of the country, he can settle the claim locally and obtain Ping An's standard and consistent claims service locally, which is very convenient.

(4) Trust compensation:

Trust compensation means that after the car owner’s vehicle has an insured accident, within the scope of the claims trust limit of Ping An Auto Insurance, the car owner can quickly operate and settle the claim independently.