I can't get the message of 10086 on my mobile phone. What's the matter?

1, antivirus software such as 360 installed by mobile phones or mobile guards is blocked.

2. The memory of mobile phone is full.

3. Mobile phone terminal problem.

Second, the solution:

1. Please check whether the mailbox is full first. If it is full, please delete some information.

2. If it is still not received after deletion, you can change the machine or card to see if it is a hardware factor;

3. After eliminating the above reasons, you can try to test whether it can be received in other places to see if the local signal is weak.

4. It is suggested to recover from the intercepted spam messages and set the port numbers 10086, 10086 1 1 to a white list.

Extended data:

Common troubleshooting of mobile phones:

Fault: SMS can't be opened.

First, the reason for the failure:

1, there may be compatibility problems.

2. The cell phone signal is not good.

3.SMS storage service is not turned on.

Second, the solution:

1, restart the phone, but it is recommended to turn it off and turn it on again.

2. Check whether the mobile network is normal, because it can't be opened if the information is not received completely, especially if the signal or mobile phone is not very good.

3. Check whether the SMS storage service is abnormal and whether it is opened normally.

4. If only a few short messages can't be opened, there may be compatibility problems. Suggest that the other party try again.

5. If all the short messages cannot be opened, please try to clear the data after backing up the short messages.

6. Check whether there is a new version of the machine system and try to upgrade the system.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the service center, and the professional after-sales engineer will help you test it.