If the complaint is not resolved after calling 12320, will the investigation continue?

After you call 12320 to complain, someone will verify your situation. Generally, the verification results will be obtained within ten days after your complaint. At that time, you may be contacted by text message or phone to inform you of the verification status. After the Public Health Reporting and Service Center accepts the case, it will arrange for the local health authorities to investigate and deal with the illegal activities of the affiliated hospitals and report the results of the investigation to the center. If the case is serious, the center will directly investigate and deal with it. 12320 is a government public welfare hotline in the health industry. It is a channel for the health system to communicate with society and the public. It is a platform for the public to report and complain about public health-related issues. It is a platform for disseminating health policy information and health and disease prevention knowledge to the public. window.