I would like to ask if there is any difference between JD.com’s self-operated global shopping and JD’s self-operated products.

There are differences. The main difference is that the sellers are different.

1. Product source:

JD.com operates its own products for domestic products. The products are produced domestically and purchased by JD.com. They are shipped and distributed in domestic warehouses, provide after-sales service, and issue invoices. The quality of the goods is guaranteed by JD.com.

All products on JD Global Shopping are produced or sold overseas. Through the JD.com Hong Kong platform established by JD.com, it can directly sign contracts with overseas global shopping merchants. The purchased goods are shipped to us from overseas or bonded warehouses. The distribution logistics is stable and reliable, and the cycle is shorter than the general international logistics.

2. Business model:

JD.com’s self-operated model is JD.com’s B2C online sales model, which is business to consumer, a model in which merchants go directly to buyers. Jingdong purchases the goods and is responsible for distribution, which is the business model of general import trade.

JD Global Shopping is also a self-operated store, and its products are purchased directly from overseas. JD.com requires that merchants opening stores on Global Shopping must be foreign companies and authorized foreign brands. Companies in Taiwan and Hong Kong are also allowed.

3. Product price:

The retail price of JD.com’s self-operated products is determined by JD.com. The manufacturer or brand determines the wholesale price of the goods supplied to JD.com. Imported products require import customs declaration, so the retail prices of JD.com’s self-operated products and those of domestic import agents are similar.

Globally purchased products are basically the foreign retail price plus a little shipping and tax. Some merchants may include shipping costs into the retail price and provide free shipping. Therefore, as long as you buy from a reliable merchant on Global Shopping, you will indeed have an advantage in terms of price.

4. Logistics speed:

Jingdong is self-operated. If you place an order today, it will arrive tomorrow. There is currently nothing comparable in China.

Due to the need for customs clearance, Global Shopping’s logistics speed will be slower than JD.com’s self-operated logistics, but it is faster than international logistics because JD Global Shopping’s self-operated bonded stores are located in Guangzhou, Ningbo, Shanghai, Chongqing and Tianjin. Warehouse, and cooperate with bonded warehouses in Hangzhou, Zhengzhou and other places to prepare bonded goods.

5. Other aspects:

The self-operated cost price is indeed much higher than the global purchase cost of foreign direct mail.

If Global Shopping is not an agent but a store opened directly by the brand or manufacturer, the price will be cheaper.

However, the authenticity of products purchased globally is not very easy to guarantee and requires multiple comparisons.

Extended information?

1. Jingdong’s self-operated after-sales freight:

Two-way free: two-way free, that is, door-to-door pickup and return are free, pick up ( There are two forms of return):

1) Within the JD.com pickup range, door-to-door pickup is free;

2) Customers can also ship goods by themselves (cash on delivery) Except) sent back to Jingdong. If the after-sales freight is caused by Jingdong, the freight will be returned in the form of Jingdou, coupons or balance.

Free of charge: One-way free, that is, door-to-door pick-up is charged, and JD.com returns goods free of charge (returns do not enjoy this service because there is no return). Pick-up (return) includes three forms:

p>

1) Customers need to bear the freight incurred when JD delivers door-to-door pickup;

2) Customers send the goods back to JD via third-party express delivery and pay the freight themselves;

3) If the customer delivers the goods to be exchanged to the pick-up point, the shipping fee will be waived.

PLUS members and members with Jingxiang Value ≥ 20,000 enjoy free shipping rights

(1) PLUS members enjoy free door-to-door pickup service if goods are returned to JD.com due to customer reasons;

(2) Members with Jingxiang Value ≥ 20,000 who have products returned to JD.com due to customer reasons can enjoy double-free shipping three times a month. If more than three times, the corresponding shipping fee will be charged.

2. General principles of after-sales policy and service for JD Global Shopping’s self-operated products:

If the following conditions are met, returns will be made within 7 days from the day after the customer signs for the goods, and some products will be supported if there are quality problems within 1 year. Compensation for maintenance costs (digital mobile phones, computers, household appliances).

All products do not support exchange, reissue, repair, or installation. (When returning, please keep the main product in good condition, complete the accessories, and return the gifts together).

Situations in which returns are not allowed:

(1) Any product not sold by JD.com (serial number does not match);

(2) Out of warranty Commodities (commodities exceeding the three-warranty period);

(3) Caused by unauthorized maintenance, misuse, collision, neglect, abuse, liquid intrusion, accidents, modifications, and incorrect installation Product quality problems, or tearing or altering labels, machine serial numbers, and anti-counterfeiting marks;

(4) The three-guarantee voucher information does not match the product or has been altered;

(5) Others Returns will not be processed in accordance with the law or in accordance with the provisions of these rules.

Others: When the product is returned, the Jingdou and corresponding discounts obtained through evaluation or ordering when purchasing the product need to be deducted. When the main product with gifts is returned, the gifts must be submitted for return together. Return, if the gift is not returned, the main product cannot be fully refunded.

JD.com - The difference between self-operated and global shopping