Brief introduction of Changsha Industrial and Commercial Bank

In 20 10, China Industrial and Commercial Bank Co., Ltd. (hereinafter referred to as "ICBC") actively adapted to the requirements of global financial supervision reform, integrated into the overall situation of China's economic transformation and development, put accelerating the transformation of development mode in a more prominent position, unswervingly adjusted its structure, and solidly promoted the transformation, consolidating its position as a large listed bank with the largest market value, the largest customer deposits and the highest profits in the world, and having a high-quality customer base.

[Business Overview]

By the end of the year, China Industrial and Commercial Bank had 397,339 employees, providing a wide range of financial products and services to 465,438+06,227 domestic institutions, 203 overseas institutions and more than 65,438+0,562 correspondent banks, as well as online banking, telephone banking and self-service banking. Basically,

At the end of 20 10, the total assets reached134,586.22 billion yuan, an increase of16,735.69 billion yuan or 4.2%; Total liabilities reached126,369.65 billion yuan, an increase of153,084.6 billion yuan or 3.8% over the end of last year; The total market value reached $233.5 billion, ranking first among listed banks in the world. In 20 10, the net profit was1660.25 billion yuan, an increase of 28.4% over the previous year, and the growth rate accelerated by 12.0 percentage points year-on-year, making it still the most profitable bank in the world. The average return on total assets and the weighted average return on net assets are 1.32% and 22.79%, respectively, which are at the leading level in the global banking industry. Earnings per share was 0.48 yuan, an increase of 0. 10 yuan over the previous year; The balance of non-performing loans and the non-performing loan ratio decreased by 1 1 year, and the non-performing loan ratio decreased to 1.08%. Thanks to the optimization of business structure, the completion of refinancing and the appropriate expansion of profit retention rate, the capital adequacy ratio and core capital adequacy ratio reached 12.27% and 9.97% respectively, and the capital strength and sustainable development ability were further enhanced.

[Corporate Finance Business]

20 10, ICBC actively responded to macro-environmental changes, accelerated the adjustment of business structure, and promoted the transformation of the company's financial business. Rationally allocate credit resources, promote the adjustment of credit structure, and maintain a leading position in the market. Strengthen the business interaction between commercial banks and investment banks, develop investment and financing consultants, underwrite debt financing tools and syndicated loans to meet the diversified financing needs of customers. Accelerate the development of cash management, asset custody, pension and corporate finance, and optimize the corporate financial business structure. Support Chinese-funded enterprises to "go global" projects, expand overseas business markets, accelerate the development of cross-border RMB business, and enhance global service capabilities. Promote the reform of hierarchical marketing system, build a differentiated customer service system, and improve the level of quality customer service. Won the title of "Best Corporate Bank in China" awarded by the Financial Times. At the end of 20 10, there were 4120,000 corporate customers, an increase of 5 100 over the end of last year; The balance of financing was102,000, an increase of180,000.

Handle the deposit business of public deposit loans. According to the national macro-control policy, grasp the total amount, pace and investment of credit, optimize the credit structure, and realize the stable and healthy development of credit business. At the end of the year, the balance of domestic corporate loans was 4,700.343 billion yuan, an increase of 742.557 billion yuan or 18.8% over the end of the previous year. Make use of the advantages of institutional network to strengthen the marketing of industrial chain customer base and city circle customer base, and attract and gather customer funds. At the end of the year, the balance of deposits of domestic companies was 54.710.309 billion yuan, an increase of 68.2810.9 billion yuan or 65.438+0.3% over the end of the previous year. According to the data of the People's Bank of China, at the end of 20 10, the balance of corporate loans and corporate deposits of ICBC remained the first in the industry, with market shares of 12.2% and 12.8% respectively.

Small and medium-sized enterprise business. Improve the financial service level of small and medium-sized enterprises, constantly improve the product system, expand the coverage of franchisees, build more than 200 franchisees 1.200 for small enterprises, and improve the professional service level. It was awarded the title of "Excellent SME Service Organization" by China Small and Medium Enterprises Association, and the award of "Top Ten Commercial Banks Supporting SME Development in China" by the Organizing Committee of China SME Annual Meeting. At the end of 20 10, there were 6,308 small enterprise customers with financing balance1household, an increase of18,838 households over the end of last year.

Institutional financial business. Cooperate with a number of securities companies to launch new products such as third-party depository account opening appointment, and maintain rapid growth in business, with the number of customers and the amount of funds ranking first in the industry. Promote banking platform business and expand the field of inter-bank cooperation. The number of domestic correspondent banks has increased to 109. Deepen the cooperation in banking and insurance business, enhance the business volume of agency insurance, and promote cooperation in asset custody, cash management and bank cards. Consolidate the cooperative relationship with government agencies and customers, and act as an agent for financial receipt and payment business and official card issuance of budget units to keep ahead of the industry.

Settlement and cash management business. Promote settlement points and settlement package services, enhance the brand awareness of "Caizhi Account", seize the development opportunity of the third-party payment market, and actively market the payment agency business of non-financial institutions. At the end of 20 10, there were 5.05 million corporate settlement accounts, an increase of 650,000 over the end of last year, and the RMB settlement amount of enterprises was 870 trillion yuan, an increase of 30.2% over the previous year, which continued to lead the industry. Relying on the function of global cash management system, it consolidated its leading position in the industry, and was awarded the title of "Best Cash Management Bank in China" by Treasury and Financial Asia for four consecutive years, and won the first "China Cash Management Achievement Award" by Asian Banker. At the end of 20 10, there were 508,000 cash management customers, an increase of 77.0% over the end of last year.

Investment bank. Accelerate the adjustment of product structure of investment banks and promote the rapid development of investment banking business. Innovatively launch equity investment funds to manage banking business and broaden corporate equity financing channels. Expand bond underwriting business, underwriting various debt financing instruments of non-financial enterprises of 207 billion yuan, ranking first in the domestic market. The brand influence of investment banking business continued to improve, and it was awarded the title of "Best Bank Investment Bank" by Securities Times. In 20 10, the income from investment banking was1550.6 billion yuan, an increase of 23.7% over the previous year.

International settlement and trade financing business. A total of 53 domestic and foreign institutions have completed the centralization of documentary business, and newly established Hefei and Chengdu documentary sub-centers to enhance the intensive management capacity of documentary and trade financing business. Accelerate the development of cross-border RMB business. Overseas institutions and correspondent banks have opened domestic RMB clearing accounts in our bank, covering 3/kloc-0 countries and regions, and initially formed a global RMB interbank clearing network. In 20 10, domestic branches issued a total of 974.7 billion yuan of trade financing, up 43.4% over the previous year, of which domestic trade financing was 624.4 billion yuan, up 66.8%. Domestic branches handled a total of US$ 782.7 billion in international settlement, up by 43.4%, and their market share further increased.

Asset custody business. The scale of custody insurance assets is nearly one trillion yuan, and the market share has increased to 39%. The global custody business has developed steadily, with the number of QFII clients in custody ranking first among Chinese banks, and the scale of QDII assets in custody keeping ahead of the market. We will launch the "peace of mind account" fund custody business, promote emerging custody businesses such as bank wealth management products, customer asset management plans of securities companies, and equity investment fund custody, and optimize the custody business structure. Won the Best Custody Bank Award in China issued by well-known financial media such as Global Custody, Global Finance and Treasury. At the end of 20 10, the total net assets under custody was 2,875.7 billion yuan, an increase of 59.2% over the end of last year.

Pension business. Give full play to comprehensive competitive advantages and increase market expansion. Launched "Ruyi Pension No.3" enterprise annuity plan products to enrich business and product systems and expand brand influence. Put into operation a comprehensive pension management system to improve the level of pension services and business management. At the end of 20 10, * * * provided pension management services to 22,790 enterprises, an increase of 4,470 over the end of last year; Entrusted to manage pensions of 42.7 billion yuan, manage personal pension accounts of 91.2000, and manage pension funds of1.48 billion yuan.

Precious metal business. It has formed four product series: physical product series, trading product series, financing product series and wealth management product series, launched a number of brand precious metal products, promoted brand gold accumulation business, launched account silver products, and acted as an agent for delayed delivery of silver in Shanghai Gold Exchange. Carry out gold leasing and gold pledge financing business, and launch the first wealth management product linked to physical precious metals-"Ruyi Gold" composite wealth management product. The trading volume of 20 10 precious metals business was 24,400 tons, up 23.6 times over the previous year. Acting on behalf of Shanghai Gold Exchange, the settlement amount was 65.438+0.288 billion yuan, and it continued to maintain its leading position in the industry.

Corporate finance business. We will launch interest-bearing wealth management products with increasing returns and redeemable fixed-income wealth management products, expand capital market investment products such as stock income right wealth management products and structured securities investment wealth management products, and improve the income level of wealth management products. Launch the "Ruyi Life" series of wealth management products for the aged, and extend the functions of wealth management products. Won the title of "Best Asset Management Team" in 265438+20th Century Business Herald. In 20 10, the accumulated sales of wealth management products of the company reached 265,438+655 billion yuan, up by 20.6% over the previous year.

[Personal financial business]

20 10 China industrial and commercial bank accelerated the transformation of personal financial business management system, promoted the implementation of the strategy of "strengthening personal funds" and built the first retail bank in China. Actively develop emerging markets represented by commodity trading markets, and broaden the field of personal financial business. Establish new marketing platforms such as ICBC Business Association, innovate customer expansion methods, and explore new customer relationship models. Promote the benign interactive development of savings deposits and wealth management business, consolidate the market position of savings deposits and wealth management business, and expand the total financial assets of individual customers. Relying on the advantages of its own financial resources, we will accelerate the development of bank cards and private banking services. Accelerate the application of star service system for individual customers, expand high-quality customers and improve customer service level. Awarded the title of "Best Retail Bank in China" by Asian Banker. At the end of 20 10, there were 259 million individual customers, including 6.85 million individual loan customers. According to the data of the People's Bank of China, at the end of 20 10, the balance of savings deposits and personal loans ranked first in the industry, with market shares of 17. 1% and 14.5% respectively.

Savings deposit. With new platforms such as ICBC Business Association and Celebrity Finance Association as carriers, we will expand new customer groups and broaden the channels of deposit funds. Strengthen the joint marketing with the company's business, and promote the expansion of the group and batch customers through the payroll business. At the end of 20 10, the balance of domestic savings deposits was 5,243.657 billion yuan, an increase of 583.225 billion yuan or 12.5% over the end of last year. Among them, demand savings deposits increased by 444.477 billion yuan, an increase of 24.6%; Time savings deposits increased by 65.438+38.748 billion yuan, an increase of 4.9%.

Personal loan. Closely combine commodity consumption and vigorously develop personal consumption loans. Expand business loans to merchants in areas with rich resources in commercial clusters and industrial clusters. Actively support the development of county economy and launch personal micro-loans. Accelerate product innovation, launch personal revolving loan "card loan link" and online financing business "online loan link", and enrich the personal credit product system. At the end of 20 10, domestic personal loans16,31920,000 yuan, an increase of 426.342 billion yuan or 35.3% over the end of last year, of which personal consumption loans increased by1993 million yuan or 69.7%.

Personal finance business. Accelerate the innovation of bank wealth management products, and successively launch Mid-Autumn Festival and National Day themed wealth management products and convertible bond wealth management products. Vigorously promote futures and guaranteed insurance products, and realize the annual sales of life insurance products of 88.5 billion yuan, an increase of 22.2% over the previous year. Acting as an agent for open-end fund sales of 3566543.80 billion yuan, maintaining the leading position in the industry. The sales of institutional bonds reached 7010.50 billion yuan, ranking first in the industry. In 20 10, the domestic sales of various personal wealth management products were 2,373.9 billion yuan, up 55.4% over the previous year, of which the sales of personal bank wealth management products were1857.7 billion yuan, up 109.4%.

In private banking. Provide private banking services covering wealth management, asset management, consulting, private value-added and cross-border finance for high-net-worth customers with personal financial assets of more than 8 million yuan. Set up 10 branches of private banks in Beijing, Shanghai and Guangzhou, and form a business layout covering key economic regions in the country. It was rated as the "Best Private Bank in China" by Eurocurrency and "Outstanding Private Bank Brand in China of the Year" by 265438+20th Century Business Herald. At the end of 20 10, the number of private banking customers exceeded18,000, with assets under management of 354.3 billion yuan.

[Bank card business]

In 20 10, ICBC strengthened its market expansion, accelerated the innovation of bank card products and improved its service level, further consolidating its leading position in the industry. At the end of 20 10, the number of bank cards issued was 350 million, an increase of 65.6 million over the end of last year. The annual bank card consumption was 2,239.5 billion yuan, an increase of 49.5% over the previous year; The income from bank card business was 654.38+03.687 billion yuan, a year-on-year increase of 45.5%.

Credit card business. Start credit card marketing activities for star customers, increase the promotion of high-quality projects such as transportation cards and co-branded cards, and expand the scale of card issuance. The first online card issuing business in China has broadened the channels and improved the efficiency of card issuing. There are 34 VIP customer service centers, and the platinum card special line and the group special line for telephone service have been put into use, which has significantly improved the service supply capacity and service level. Won the brand gold medal of credit card issuing bank in Reader's Digest. At the end of 20 10, the number of credit cards issued was 63.66 million, an increase of 1, 1.65 million over the end of last year; Annual consumption reached 638.3 billion yuan, an increase of 42.2% over the previous year; The domestic credit card overdraft balance was 9 1, 56 1 billion yuan, an increase of 546.85 million yuan, or 1.48.3%. Credit card issuance, consumption and overdraft all keep ahead of the industry.

Debit card business. Accelerate the innovation of debit card products, and launch ICBC business friend card and Yang Lan? Theme cards such as smart cards, Ranyan Tianshi Fund smart cards and Taobao smart cards, as well as co-branded cards such as telecom co-branded cards and provident fund cards, enrich the intelligent product line and expand the number of cards issued. Give full play to the leading edge of chip card business in science and technology, and launch a variety of chip debit cards such as Asian Express Card and Baby Growth Card to enhance product competitiveness. Carry out colorful thematic and regional marketing promotion activities to enhance customers' awareness of credit card consumption and expand credit card consumption. At the end of 20 10, the number of debit cards issued was 29 10/00000, an increase of 53.95 million over the end of last year; The annual consumption was16,01200 million yuan, up by 52.7%.

[electronic banking]

Focusing on the development strategy of the whole bank, we will promote the transformation of e-banking into an integrated business platform integrating trading, marketing and service. * * 49 new products were launched throughout the year, and 155 original product functions were optimized and improved to consolidate the core competitiveness of e-banking and improve the customer service level. In 20 10, the volume of electronic banking transactions increased by 37.2% compared with the previous year, and the number of electronic banking transactions increased by 9.0 percentage points compared with the previous year, reaching 59. 1%, which further played the role of the main trading channel.

In terms of online banking. We will launch cross-border foreign exchange remittance of corporate online banking, online financial analysis system of personal online banking, global account management services covering corporate and personal online banking customers, enrich the online banking product system, carry out online banking asset business innovation, and launch new functions such as supply chain financial platform and online lending. Accelerate the promotion of overseas online banking and open online banking services in overseas institutions on 15. At the end of 20 10, the number of corporate online banking customers increased by 26.5% compared with the end of last year, and the annual transaction volume increased by 46.6%; Personal online banking customers increased by 27.7%, and the annual transaction volume increased by 60. 1%. Won the awards of Asian Banker, Best Online Banking in China, Global Finance and Best Personal Online Banking in China.

Telephone banking. Complete the construction of comprehensive telephone banking project, improve the operation and management of telephone banking, and realize the flexible allocation of agent resources of the whole bank. Introduce SMS customer service, effectively divert the business volume of telephone banking seats and broaden the service channels of 95588. The electronic banking center (Hefei) and the electronic banking center (Shijiazhuang) were put into operation, and the service level was further improved. Promote the construction of overseas telephone banking centers and open telephone banking services in ICBC Canada, ICBC Indonesia and Frankfurt branches.

Mobile banking. Adapt to the development trend of mobile internet, accelerate the innovation of mobile financial products, introduce new functions such as mobile banking wealth management and overseas VISA card loan remittance, and enrich the mobile banking product system. Promote product innovation such as mobile portal and electronic map, and expand the extension of mobile marketing services. The number of mobile banking customers and transaction volume maintained rapid growth.

Self-service bank. Optimize the location layout of ATM, optimize the transaction process of self-service terminal, enrich the business functions of self-service terminal and improve the efficiency of self-service equipment. At the end of 20 10, there were1,4 14 self-service banks, an increase of 30.8% over the end of last year; There were 42,868 ATMs, an increase of 25.8%. The transaction volume of ATMs was 3,375.3 billion yuan, an increase of 64.9%.

[international business]

ICBC comprehensively promotes its internationalization strategy. 20 10 made a new breakthrough in the layout of the international market, seized the favorable opportunity in the post-financial crisis stage, simultaneously developed emerging markets and mature markets, and accelerated the application and merger of overseas institutions. Hanoi branch, ICBC Malaysia branch and Abu Dhabi branch opened one after another; Completed the equity acquisition of Bank of East Asia in Canada and ACL Bank in Thailand, and renamed them China Industrial and Commercial Bank of China (Canada) Co., Ltd. and China Industrial and Commercial Bank of China (Thailand) Co., Ltd. respectively; Complete the privatization of ICBC Asia; Acquisition of Fortis North America Securities Clearing Department and establishment of ICBC Financial Services Limited; Signing legal agreements related to the equity transaction of Jinsheng Life Insurance; The overseas regulatory approval of Paris Branch, Amsterdam Branch, Brussels Branch, Milan Branch, Madrid Branch and Pakistani institutions (Karachi Branch and Islamabad Branch) was successfully completed; South Korea, Indonesia, West Asia, Hong Kong, Macao and other countries and regions have further accelerated the process of secondary network expansion and localization.

By the end of 20 10, China Industrial and Commercial Bank had established 203 overseas institutions in 28 countries and regions, including 2 overseas branches and 0 overseas holding companies and branches. Established correspondent bank relationship with 1453 overseas banks in 132 countries and regions. Basically, a global financial service network with diverse channels, distinct levels, reasonable positioning and efficient operation will be built across five continents: Asia, Africa, Europe, the United States and Australia. The total assets of overseas institutions (including overseas branches, overseas subsidiaries and investments in standard banks) reached US$ 75.727 billion, an increase of US$ 23.525438 billion or 4.51%over the end of last year; The profit before tax was US$ 65,438+US$ 65,438+US$ 85 million, an increase of 37.2% over the previous year. All overseas operating institutions, including newly established institutions, achieved profits.

[leading technology]

ICBC continues to enhance its core competitiveness with advanced information technology. In 20 10, 13 scientific and technological achievements were awarded the annual Bank Science and Technology Development Award by the People's Bank of China, and won the "World Intellectual Property Organization Creative Gold Award (China)-Promotion and Application Award" issued by the World Intellectual Property Organization and the National Copyright Administration. Innovate application products, accelerate the research and development and optimization of application products, establish a unified customer service support management system, and build a unified customer evaluation system; Expand the application platform of chip card, launch the mobile payment service of mobile phone chip card, and promote the expressway one-card project; Fully realize the bank-wide integrated telephone banking system; Establish an integrated local and foreign currency fund management system model of "centralized and transaction-by-transaction pricing"; Independent research and development of operational risk advanced measurement method, market risk internal model method and other risk management systems; Complete the promotion of FOVA in 25 overseas institutions; Cross-border remittance products in the system have been put on the market in July 20 10; ICBC Macau Branch and Shenzhen Branch launched a global personal account management pilot, providing customers with global account inquiry, transfer and remittance services through counters and e-banking channels. In 20 10, 449 new products were added, reaching 28 15, and the total product volume increased by 19% compared with the end of last year. In 20 10, China National Intellectual Property Administration was granted 24 patents, and the patent ownership reached 1 15.

[Social responsibility]

Since its inception, ICBC has adhered to the organic unity of economic responsibility and social responsibility, set a responsible example in supporting economic and social development and providing high-quality financial services, adhered to the business purpose of "customer-centered, service creates value", constantly enriched the brand connotation, and showed its outstanding brand image in the "big exams" of major international events such as the World Expo and the Asian Games. On 20 10, ICBC implemented ten service improvement projects. Through in-depth activities of "Year of Service Value", we will pay attention to customer experience and evaluation, constantly accelerate scientific and technological innovation, promote product upgrading, and optimize channel construction and business processes. In the selection of "20 10 China Banking Civilized and Standardized Service Demonstration Unit", 138 outlets were selected, ranking first in the industry.

Adhering to the responsibility concept of "originating from the society, giving back to the society and serving the society", ICBC is committed to social welfare undertakings and constantly increases its investment in charitable donations. 20 10 after natural disasters such as Yushu earthquake in Qinghai and mudslide in Zhouqu, Gansu, he responded quickly and donated more than 50 million yuan. Open the green channel at the first time to provide fast and thoughtful financial services for disaster relief. We concentrated credit resources to support the reconstruction of Wenchuan earthquake-stricken areas in Sichuan, and issued a total of 48.6 billion yuan in loans for earthquake relief and post-disaster reconstruction. We will continue to carry out various charitable activities such as green poverty alleviation, helping students, caring for children of migrant workers and popularizing financial knowledge, and invest a total of 62.52 million yuan in public welfare undertakings.

[international honor]

With its good business performance, ICBC has won wide recognition from all walks of life at home and abroad. In 20 10, well-known media and intermediaries at home and abroad such as Euromoney, global finance, Asian bankers and Financial Times awarded ICBC 189 awards such as "Best Bank in China", "Best Bank in Asia" and "Most Respected Bank in China". International professional brand research institutions gave ICBC a high evaluation, including Millward? Brown? Among the top 100 most valuable brands in the world released by Optimor)20 10, ICBC ranked 1 1, and continued to rank first in the financial industry; In Forbes' comprehensive ranking of 2000 large companies in the world in 20 10, ICBC ranked fifth according to the company's sales revenue, profit, assets and market value.

Business Strategy

Under the guidance of the new three-year plan, forge ahead.

China Industrial and Commercial Bank 2009-20 1 1 Development Strategic Plan (hereinafter referred to as the "New Plan") and China Industrial and Commercial Bank 2009-201Development Strategic Plan (hereinafter referred to as the "Decomposition Implementation Plan") were issued on June 9, 2009. The new plan is the second three-year plan of ICBC in the ten-year strategic transition period. It was formulated on the basis of summing up the implementation experience of the Development Strategic Plan of Industrial and Commercial Bank of China for 2006-2008 (hereinafter referred to as the "Phase I Plan"), according to the development reality of the whole bank and in-depth study of the development trend of domestic and international economic and financial situations. It is not only a continuation of the strategic policy of the first plan, but also a strategic upgrade and development for the future.

First, the implementation and experience of the first three-year plan of China Industrial and Commercial Bank

China Industrial and Commercial Bank's Development Strategic Plan for 2006-2008 is the first medium-term development strategic plan after the restructuring of ICBC. The transformation strategy put forward in this plan is the correct decision that ICBC can make on the basis of summarizing the business development rules and gains and losses in the past 20 years, combining with the direction of financial reform in China, and looking forward to the future development trend, so as to lead ICBC to realize thoroughly remould oneself reform and sustainable development. Established the thinking and direction of ICBC 10 to realize strategic transformation. Through the formulation and implementation of the first three-year plan, the Bank has gradually unified its thinking and understanding in strategic transformation.

Judging from the actual implementation in 2006-2008, the implementation effect of the main business indicators proposed in the first three-year plan of ICBC is ideal, and the actual completion value meets or even exceeds the overall objectives and requirements of the three-year plan. From 2006 to 2008, the Bank achieved an average annual growth rate of 43.2%, with an average annual growth rate of 65,438+04.8%. When the loan growth rate is lower than the average growth rate of non-credit assets, the average return on assets exceeds 65,438+0.2%, and the overall profitability of assets continues to improve. As a listed joint-stock bank, during the planning period, the bank fulfilled its return commitment to shareholders with a return on shareholders' equity of over 65,438+09%, earnings per share of over 0.3 yuan and net assets per share of over 65,438+0.8 yuan, which fully demonstrated the value of transformation and growth. The Bank thoroughly implemented the strategic thinking of transformation, and effectively promoted the reform and development of the Bank in accordance with the planning and deployment. The "eight strategies" put forward in the plan, such as business structure adjustment strategy, regional development strategy, innovation strategy, differentiated service strategy, transnational operation strategy, comprehensive risk management strategy, science and technology leading strategy, and talent development strategy, have been smoothly promoted, and the business model and growth mode have undergone major changes, achieving coordinated development of scale and benefits and simultaneous improvement of benefits and quality. The actual effect of transformation and development is better than that of. By the end of the first three-year planning period, that is, the end of 2008, China Industrial and Commercial Bank has become not only the largest bank in the world by market value, but also the most profitable bank in the world.

The main experiences of successfully completing the first three-year plan include: first, adhering to the direction of strategic transformation and successfully taking the first step of traditional business model transformation; Second, adhere to the efficiency as the core, and strive to improve the comprehensive income ability; Third, persist in paying close attention to risk management and keep the transformation progressing steadily; Fourth, adhere to the transformation in development and implement the strategy flexibly; Fifth, earnestly implement and constantly enrich and improve the strategic system.

Two. Strategic Framework of China Industrial and Commercial Bank's New Three-year Plan

The successful implementation of the first plan has strengthened the confidence and determination of the Bank to continuously promote strategic transformation and maintain steady and sustainable development. At present and in the future, the Bank is facing the severe challenge of economic cyclical fluctuation and the potential opportunity of economic restructuring. Therefore, the Bank must maintain the continuity of its development strategy, continue to unswervingly push forward the adjustment of its operating structure, realize the strategic transformation of its operating structure and growth mode, and at the same time strengthen its ability to seize opportunities and consolidate and enhance its market position. To this end, the new plan puts forward the guiding ideology of "taking Scientific Outlook on Development as the guide, vigorously enhancing core competitiveness, persisting in business transformation, striving for innovation, and realizing sound, rapid, steady and sustainable development of the whole bank" in the new planning period, and at the same time establishes three major tasks.

In order to fully implement the strategic guiding ideology and effectively accomplish the three major tasks, the Bank put forward the development principles that must be adhered to in the new planning period, such as "proceeding from the reality of ICBC, earnestly implementing Scientific Outlook on Development in every step and whole process of transformation" and "taking sustainable growth of value as the fundamental goal of development, so that development can bring long-term market value of sustained and stable growth". At the same time, in order to implement the Bank's strategic policy and mission requirements, the new plan puts forward ten strategic projects, including structural adjustment, financial innovation and service improvement. According to the strategic objectives and task design put forward by the top ten strategic projects, specific implementation objectives and measures are formulated by regions and businesses.

In order to ensure the implementation of various strategies in the new plan and the smooth realization of various development goals during the planning period, the Bank has formulated a decomposition implementation plan for the new plan, and made detailed and clear arrangements for the tasks and responsibilities of various businesses and branches during the planning period.

In order to ensure the adaptability and flexibility of the new plan, the Bank established a coordination mechanism between the new plan and the annual business plan. During the 2009-20 1 1 three-year period, based on the new three-year plan, the annual business plans of the whole bank and all professions will be formulated, and the strategic intention and arrangement of business model and structural transformation will be persistently implemented and promoted. At the same time, the planning indicators will be adjusted at the beginning of each year according to the actual changes in the business environment and the implementation of the previous year's plan.

The Bank will regularly check the implementation, progress and existing problems of the new plan and report to the Board of Directors. The implementation of the new plan will be combined with the annual performance appraisal of the executive department and branches to ensure the effective implementation of the new plan.

We believe that the new three-year plan will play a positive and effective role in promoting the business development of ICBC in the next three years. Through its implementation, it will surely make the business of ICBC by going up one flight of stairs.

corporate organization