How to urge China Post Express to deliver parcels?

Effective ways to expedite EMS postal express include directly contacting the courier company, contacting the shipper, contacting the courier, and other methods.

1. Contact the express company directly

Users can find online customer service feedback issues through the China Post Express Logistics official website, and let manual customer service help expedite delivery. Or you can contact manual customer service by dialing the official hotline 11183.

2. Contact the shipper

If the user purchases a package online, he or she can directly contact the merchant and ask the merchant to contact the express delivery outlet directly for prompting.

3. Contact the courier

If the user’s express arrives at the delivery site but is delayed, you can also contact the courier directly to learn about the situation. Or you can go to the delivery outlet to pick up the package yourself. The address and contact number of the business outlet can be found on the official website of China Post Express Logistics.

4. Other methods

Users can directly log in to the State Post Bureau appeal website to lodge a complaint. When users complain to an enterprise and are dissatisfied with the enterprise's handling results or have not received the enterprise's handling results for more than seven days, they can also appeal directly through the State Post Bureau. After accepting the complaint, the staff will help urge and implement it.

ems

ems has a leading air and land transportation network and more than 200 efficient and developed mail processing centers, with full domestic coverage, and has a variety of different express products and Value-added services to meet customers' diverse and personalized shipping needs.

China Post’s international business provides users with delivery services to more than 200 countries and regions around the world. According to different products, value-added services such as information inquiry, mail price insurance, delay compensation and loss compensation can be provided to meet the different needs of users for sending items, documents and letters.