Write an English composition about the advantages and disadvantages of telephone communication with customers.

When deciding face-to-face communication and other types of communication (such as email and telephone), which communication method one thinks is better depends on the definition of "better". Face-to-face communication is usually the most effective way, because misunderstanding is the least likely. On the other hand, letters, emails and telephone calls are more effective ways of communication. In my opinion, the latter communication method is better because efficiency is becoming more and more important in the workplace.

Sometimes, information must be conveyed accurately. In this case, face-to-face conversation will be better. However, this is not always necessary or feasible. Many times we have to communicate with people far away. Meeting them is both expensive and time-consuming. In these cases, other forms of communication, especially electronic communication, are more appropriate. In addition, letters and emails let us have a record of communication. If there is any dispute in the future, you can refer to this point. Finally, these communication types allow us to send messages at our convenience. We don't have to match another person's schedule.

In a word, letters, emails and telephone calls are more effective communication methods than face-to-face conversations. They save us time and money. In today's world, I think these are all important factors to consider. Therefore, I think these communication methods are better.