How to inquire about the balance of telecom telephone charges?

Telecom can check the phone bill balance by SMS, phone or app.

1, SMS query

Use the SMS application that comes with the mobile phone, send the SMS content 10 1 to the recipient "100 1", and send the balance quick query instruction1kloc-0/,and you can receive the corresponding balance SMS, and query the current phone balance through the balance. If you need to see the rest of the package, just send 108 to the recipient "1000 1".

2. Telephone enquiry

Use the phone application that comes with the mobile phone, enter the customer service phone number of China Telecom 10000, and enter the corresponding number on the keyboard according to the voice reminder, so that the phone can be transferred to the manual customer service and the remaining phone charges of the current mobile phone card can be inquired. You can also inquire through intelligent customer service.

3, app query

Download the official mobile assistant of China Telecom, register your account with a calling card and log in. After logging in, you can check the remaining phone bill in the official mobile assistant of China Telecom, and you can also check the monthly phone bill, traffic surplus, business handling, etc.

China Telecom Customer Service Hotline 10000 Function

China Telecom has built a comprehensive service window to realize the service concept of "one-stop access and one-stop purchase" for customer service. Adopt the national unified special service access code 10000, integrate the original special service numbers, and provide users with services such as consultation, inquiry, acceptance and complaint of various telecom services with telephone network as the main information exchange mode, and establish fast customer response centers for basic telecom services and various telecom value-added services based on customer service platform.

The national unified access number-10000 is adopted, and all levels have service category submenus. Users can use any communication tool to dial 10000 (calling foreign service: called area code+10000) to access China Telecom Customer Service Center and enjoy consistent service.