Can I get a refund if I buy a special ticket? at present

1, teach you how to refund the special ticket 2. Can the ticket be refunded 3. Can the discount ticket be refunded 4. Can the discount ticket be refunded 5. Can the special ticket be refunded 6. Can the special ticket plane be refunded later? Teach you how to refund special airfare.

Within the time specified by the airline, cancel the special ticket through the ticket office and telephone channel. The steps are as follows:

If the ticket is purchased in official website, you must contact the airline, not the agent or travel agency. Follow the principle of where to buy and where to return.

(2) Call the airline and inquire by telephone to solve the demand of canceling special fares.

(1) Refund regulations:

1, generally 5% refund fee is charged 24 hours before departure, 10% refund fee is charged 24 hours before departure, and 20% refund fee is charged 2 hours before departure. Please refer to the airline refund list for other regulations.

2. Refund can only be made at the place where the ticket is issued. If the guest didn't buy the ticket at this ticket office, he can only help the guest to cancel his seat. On the last page of the ticket, write that the guest applies for a refund at X, X, X, X and X, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

3. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain unchanged, you can apply to the airline for a full refund, and attach a new ticket blank when the refund is made, indicating that the homophone is entered incorrectly, and apply for a full refund.

(2) How long will it take for the refund to arrive?

Ordinary airlines can't directly transfer the refund to the customer's account in real time, but will transfer the ticket amount without handling fee to the customer's payment account within seven working days.

(3) Civil aviation regulations:

Passengers who want to refund their tickets should submit them to the carrier within the validity period of their tickets, otherwise the carrier has the right to refuse to handle them. Passengers should show valid identity documents when returning tickets; If the payee of refund is not the passenger listed in the ticket, the valid identity documents of the passenger and the payee of refund shall be presented.

(4) If you are unable to travel due to personal reasons and need to apply for a refund, the airline will check and collect relevant handling fees.

If the full-price ticket (including the ticket price of first class and business class (excluding tax, the same below) is less than 5%, the refund fee will be 10% -8% discount 10%, 75-6% discount 20%, and 55% discount (including and below 50%).

Can I get a refund?

Air tickets can be refunded. Refund can only be handled at the ticket office of the carrier or its sales agent at the place where the ticket is issued, the origin of the flight and the end of the trip. Passengers who request a refund within 24 hours or 2 hours before the scheduled departure time of the flight will be charged a refund fee of 10%; If a refund is requested within two hours before the scheduled departure time of the flight, a refund fee of 2% of the passenger fare will be charged. If you ask for a refund after the scheduled departure time of the flight, it will be regarded as a missed flight. Air tickets, that is, air tickets, are a kind of certificate for people to fly. Real-name registration system registration is implemented, that is, the booking person needs to provide the airline or agent ticket office with the passenger's real name and ID number, passport number or Hong Kong, Macao and Taiwan pass number, and show the certificate before booking. Air tickets are divided into special tickets, transit tickets, e-tickets, return and change tickets, etc. In 20 13, the CAAC and the National Development and Reform Commission (NDRC) lifted the restrictions on the downward adjustment of domestic air passenger fares, and airlines can independently determine the fare level according to market supply and demand.

Can I get a refund for the discounted tickets?

Refund procedures can be handled through airlines, agency companies, website reservations, etc. And you can follow the principle of "where to buy and where to return".

If passengers buy in official website, they only need to contact the customer service staff in official website by phone. After checking the flight information, the customer service staff can go through the refund procedures. The refund will be directly returned to the bank card used by the passenger to purchase the ticket. Special fares that can't be refunded can only be refunded.

Operation process:

Calculation of refund due to the carrier's reasons, passengers refund their tickets, and all of them are refunded. If you apply for a refund due to passengers, you should pay a refund fee of 10% of the original ticket price 24 hours before the scheduled departure time of the flight; Within 24 hours, 2 hours ago, a refund fee of 20% of the original ticket price should be paid.

Within 2 hours, pay a refund fee of 30% of the original fare; If you miss the plane, you should pay a refund fee of 50% of the original ticket price. The information required for refund is the original ticket; Copy of the ticket purchase invoice; Identification.

The time required for refund varies from airline to airline, which is generally 14 to 45 days. If there is no plane ticket in the local area, the time will be longer, possibly as long as three months.

Can I get a refund for the discounted tickets?

You can't. Domestic airlines also have similar regulations on refund, which link ticket discount with refund fee and stipulate that special fares are not refunded or signed. The time ticket is valid for one year and can be signed. Signing means you can change to another airline. Special fares are for some airlines to lack customers in the off-season, or to promote sales.

Can the special ticket be refunded?

Special fares are non-refundable.

Special ticket "three noes": no change, no change, no refund.

Special fares Some airlines have insufficient customers in the off-season or launched promotions. Generally, they will stipulate specific flights and strictly limit the number of air tickets.

Many discounted air tickets are non-refundable; If a passenger cancels his trip after buying a discounted ticket, he may not get a refund. For some air tickets, even if passengers do not ask for a refund, changing the flight or date may be restricted. If the ticket cannot be used for the changed flight, passengers may have to pay the difference in the ticket.

Extended data

Discount prices may be limited to specific days of the week or specific periods of the day. After getting the quotation, passengers will ask the booking agent if there is a lower fare if they take a different flight one day earlier or one day later.

Make travel plans as soon as possible. Some airlines have only a few discounted seats on each flight and usually sell out quickly. If passengers don't get discount tickets on the scheduled date, please try again, especially before the deadline for pre-booking.

Some airlines or agent ticket centers may offer discounts that other airlines do not. In big cities, the fare may depend on which airport passengers use. And connecting flights (changing planes or stopping at one stop) is sometimes cheaper than direct flights.

Many discounted air tickets are non-refundable; If a passenger cancels his trip after buying a discounted ticket, he may not get a refund. For some air tickets, even if passengers do not ask for a refund, changing the flight or date may be restricted. If the ticket cannot be used for the changed flight, passengers may have to pay the difference in the ticket.

Baidu encyclopedia-special ticket

Can the special ticket plane be returned later?

As long as the plane is late, it is the airline's breach of contract. You need to go to the airline counter at the airport to issue a delay certificate and give it to the agent who sells the ticket, then you can get a refund. The regulations of different airlines are generally 14 days to 45 days. If there is no plane ticket in the local area, the time will be longer, possibly as long as three months.

1, domestic special ticket refund

Although the discount span of air tickets is very large, it can be found from 10% discount to full price. However, passengers should pay attention when buying special fares. Economy class air tickets are less than 4.5% discount or 4% discount, and the face price is not refundable or changed, which is also commonly known as the "three noes" principle.

Passengers can only get back the airport construction tax and fuel surcharge, such as Guangzhou Feihaikou 140 yuan (20% discount excluding tax, the tax is the airport construction fee in 50 yuan, and the fuel surcharge below 800 kilometers is in 50 yuan, *** 100 yuan.

At the same time, the ticket is 4.5-5.5 fold, and 50% of the face price is deducted from the refund; 6% ~ 8% discount on air tickets, 20% discount on refunds, and 9.5% discount above 20%.

2. Refund of international special airfare

Different from domestic air tickets, domestic air tickets can clearly show the discount of air tickets, while international air tickets are secretly discounted. Usually, the customer service staff will only provide the cheapest air ticket price at a certain time according to the travel time, but they can't know what the discount is.

Therefore, for the refund of international air tickets, it is necessary to determine the refund according to the specific ticket number, and the refund varies greatly in different time periods, different locations and different flight numbers. For example, the ticket from Guangzhou to Los Angeles on September 5th included 4,880 yuan tax, which is about 8.5% discount according to the domestic discount. But the reporter was told that this ticket can be rescheduled, but it can't be refunded, and it can only be refunded around 1.400 yuan.

Extended data:

On April 20 18, Jiangsu Consumer Protection Committee released the Investigation Report on the Refund and Change of Consumer Air Tickets in Jiangsu Province, pointing to the highly criticized problem of "the high cost of returning and changing air tickets", and formally interviewed eight large domestic airlines, including China Southern Airlines, China Eastern Airlines, Air China, Hainan Airlines, Shenzhen Airlines, Xiamen Airlines, Sichuan Airlines and Shandong Airlines, as well as Ctrip.com and Qunar.com.

2065438+June 2 1 2008, China Southern Airlines launched a new function of ticket refund rescheduling. No matter where you buy the ticket, you can return and change it on China Southern Airlines APP, official WeChat official account and "China Southern Airlines E-Line" applet, and it will arrive within 2 hours. The cost can be clearly found in the newly launched "exchange for calculator" function.

In addition to the official channels of China Southern Airlines, domestic air tickets of China Southern Airlines purchased at ticket sales outlets or third-party platforms can also be refunded and rescheduled on China Southern Airlines APP and WeChat, which can achieve the effect of second refund and rescheduling, completely changing the previous rules that only tickets can be refunded and rescheduled at the original place of purchase.

In addition, the new functions of refund and change of visa realize the automatic processing of refund and rescheduling applications. In case of flight delay/cancellation, China Southern will automatically recommend involuntary return and change, free of charge.

From July 2065438 to July 2008, the Civil Aviation Administration issued the Notice on Improving Civil Aviation Ticketing Service, which put forward specific requirements for airlines and OTA platforms (online travel agency platforms and sales agents) in standardizing systems and improving services. The "Notice" regulates airlines from five aspects to improve the charging system for returning and changing visas and improve services. Among them, it is particularly required to formulate a "ladder rate" for ticket refund and change, that is, to formulate a reasonable ladder charging standard according to different fare levels and time nodes, and it is not possible to simply stipulate that special fares cannot be refunded and changed.

Reference answer: Baidu Encyclopedia-Ticket Refund and Change