What are the consequences of being complained by 12328?

As the national unified supervision telephone for transportation services, the hotline 12328 covers roads, waterways, road transport, urban passenger transport, maritime affairs, search and rescue, etc. It is an important carrier for transportation authorities at all levels to listen to people's voices, smooth public opinion and gather people's wisdom. It is also an important channel for the broad masses of the people to express their wishes, reflect their interests and participate in industry governance.

12328 telephone system construction will adhere to the local-oriented and networked operation, and give full play to the local main role. Relying on the existing service supervision telephone system in various places, call centers will be built mainly in cities above the prefecture level, and a unified and standardized 12328 telephone system will be built nationwide; Adhere to centralized acceptance, carry out their duties, significantly improve the ability of complaint handling and consulting services, and realize the three-level network operation of the Ministry, province and city.

If you call 12328 directly to make a complaint, you can call 12328 directly in the local city, and add the area code to connect the inter-city 12328 to realize the telephone channel business handling or complaint. Explain the driver's situation, the cause of complaint, the way of complaint, and his own telephone information. After the complaint is over, wait for the news notice, and then you will be informed to confront the transportation bureau and get the corresponding treatment results.

1, 12328 Other complaint methods

12328app, download "12328" app to connect to the national12328 mobile terminal platform, and realize the channel business handling of mobile terminals. You can also pay attention to "12328" Weibo and receive news and messages related to 12328. In addition, by sending "12328" short message, you can connect with the short message platform in your province and realize business processing in sms channel. Mail channel business is handled by mail. Please log in to the website of the province where the business is located for the specific email address.