The SMS ringtone suddenly stopped ringing, and all other ringtones were normal. I am Lenovo A560E. I didn't mute or anything!

Hello, thank you for choosing Lenovo products.

I'm sorry for the inconvenience caused to you during use. If there is only SMS ringtone but no sound during use, you can refer to the following scheme:

1, shut down and restart;

2. I suggest you try changing the SMS notification ringtone;

3. If you use a third-party SMS sending and receiving software, I suggest you set up-application-management application, find the software, and then try to clear the data. At the same time, I suggest you try to use the SMS application that comes with your mobile phone;

4. Back up the mobile phone data and restore the factory settings;

If none of the above can effectively solve your problem, I suggest you take the time to go to the local maintenance site authorized by Lenovo for inspection and maintenance.

Lenovo authorized maintenance site inquiry:/Lenovo/WSI/station/servicestation/default.aspx? Intcmp=MIDH, the service hours of maintenance stations are generally 9:00- 18:00 from Monday to Sunday, except holidays, and local stations will adjust slightly according to their own operation conditions. I suggest you call for detailed consultation before you go. Please refer to.

Thank you for your support to Lenovo and wish you a happy life!