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Why haven't I received the morning and evening news since I received the upgrade SMS notification?

Batch upgrade in the background will take some time, please wait patiently. Generally, it can be completed within 5 working days after receiving the text message. If you have not received the morning and evening news after this time limit, please check the following: 1. Does the user terminal support MMS? Morning and evening news belongs to MMS service and needs the support of users' mobile terminals. (This promotion is aimed at users whose mobile phones support MMS function, but there may be some data errors or users who have recently changed their mobile phones. ) 2. Is the terminal MMS setting correct: Please check whether the setting of "MMS extraction method" in the mobile phone MMS setting is correct, for example, whether it is set to "Reject receiving" by mistake, or it is set to "Manual receiving" but not extracted in time. In order to receive MMS conveniently, it is recommended to set it to "Automatic Extraction". 3. Is the terminal memory full? Too many MMS messages are received, which may cause the memory of the mobile phone to be full, so that it is impossible to receive new MMS messages. Please pay attention to clean up the unnecessary expired MMS in time. Thank you for your interest in telecom products. I wish you a happy life. If the above information can't solve your problem, you can also log in to Guangdong Telecom Mobile Mall () to seek help from online customer service, which is available 7X24 hours a day!