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Interview invitation of personnel department
The art of speech is the art of speaking, which is famous for "observing the face and observing the color", "lifelike", "emotional" and "sophistry in writing". Regarding the interview invitation, you are welcome to learn from it!
1. Time to call an interview:
If the average job seeker submits his resume in the afternoon or evening, the company will basically inform him to interview the next day. Resumes can't be kept for long, and job seekers will think that the company may be understaffed or the company's work efficiency is too slow and choose other companies. Calling immediately after receiving your resume will reduce the attention of job seekers to this job. So the time of notification is also more important. It is recommended that you give notice at least two to three hours before submitting your resume. After receiving your resume, you must inform the job seeker in time the next day, unless it is Sunday or holiday, you should call in time on the day of work. If you arrange to call in the morning, don't be too early. 10-1 1: 30 is more appropriate. If you arrange to make a phone call in the afternoon, 3: 00 to 5: 30 is more suitable.
We can arrange interviews flexibly according to the weather or the habits of local interviewers. Try to arrange summer in the morning, and the time can be earlier. Don't schedule the morning interview too early in winter. Don't be too anxious if it is not convenient for the job seeker to mention this time when notifying. We can pause for a few seconds to make a thoughtful look, and then answer him: "Because the company has limited recruitment time in this period, I can arrange it at xx pm/tomorrow. I hope you can arrive on time. " Or: "because the recruitment of the company in this period is limited by time, what time is convenient for you?" I'll see if I can arrange an interview for you. " /(After the job seeker finishes) This time is no problem. Please attend on time. We can adjust the time for the job seeker, but let him feel that the appointment is arranged in advance, not when you want to come, but pay attention to the interview. Our recruitment interview must not be casual and ignored, and job seekers will not pay attention to it.
2, notify the interview telephone conversation content and matters needing attention:
(1) Resume notification of job seekers
"Hello, is this xxx?" At this time, you should feel the environment around the job seeker. If it's noisy, ask, "Is it convenient for you to answer the phone now?" /I'll call you back in an hour. If the job seeker really can't hear clearly or is inconvenient, we can call back another day.
We are the personnel department of xx Company.
Your resume posted on xx website has passed the company's resume primary selection, so please come to the company for an interview. Generally, job seekers who voluntarily submit resumes will not have too many problems. At this time, we should pay attention to: first, we must specify the company name; Second, whether the job seeker knows the company's address or not, we should clearly state the company's address at the end of the phone call. Some job seekers will say they know the address. If the applicant doesn't know the address, "please write down the company address". If the job seeker says it's not convenient to remember, he can say, "I'll text you the interview time and address later."
(2) Resume search notification
The average job seeker knows nothing about our company. When they make phone calls, they will encounter many problems. We can communicate with different job seekers appropriately according to their tone of answering the phone and degree of interest, but we must adhere to the principle of peace and maintain an equal position with him. It is necessary to maintain the courtesy and affinity as an HR, and don't feel that you are disturbing others because you are searching for resumes. We should be modest, be modest.
Commonly used words are as follows:
"Hello, is this xxx? We are xxxxx company. I saw your resume on xxxxx website. Judging from the description in your resume, it meets our recruitment requirements. Please come to the company for an interview at XXXXX time. Please write down the address of the company, xxxxx. "
Generally speaking, you will encounter the following problems when making an interview call:
Q: What does your company do?
A: The company is a lucky jewelry mainly engaged in crystal jade, which belongs to a national chain store.
Q: How many stores are there in your country?
A: At present, we have 15 stores, and new regional markets are being developed. Tell the candidate the exact number, and use some vague words like "probably, almost", which will make people feel that you are cheating him.
Q: What position are you looking for?
We are recruiting sales representatives and store managers. Because your resume is more in line with our recruitment requirements, I inform you to come to the company for a simple interview.
Q: What does the store manager mainly do?
A: The store manager is a reserve talent for store management and assists the store manager in the store work. For details, please check the job description on our recruitment website or learn more about it during the interview.
Q: Are you looking for a shopping guide?
A: We are engaged in face-to-face sales of national chain stores, and we mainly recruit store sales consultants. The nature of our work is different from that of shopping guide, and there is a good room for development. You can go to our recruitment website for details. During the interview, HR will also give you a detailed introduction.
Q: How much is the salary?
A: The comprehensive salary is 2000-4000. We buy five insurances after employees become regular employees, and the benefits of employees are relatively perfect.
Q: What is your basic salary?
A: You had a detailed talk with our staff during the interview. If you continue to ask, you can answer "xxx basic salary during probation period" and adjust your salary after promotion. The comprehensive salary is 2000-4000.
Q: I live too far from your company?
A: After you pass the interview training, we will assign you to the nearest place according to your address and the people in the store. If the applicant asks, which store can he divide according to his current address? You can tell him the approximate area where our store is located, and then consider it in detail when allocating)
Q: Does your company manage accommodation?
A: At present, the company does not include room and board. /The company has a dormitory for employees, who can move in after becoming a full member, and need to take care of themselves when eating.
Q: What are your job requirements?
A: Your resume has passed the primary selection of the personnel department, which shows that you still meet our job requirements. You can look at the job responsibilities of the recruitment website in detail.
Q: Which position do you think I am suitable for?
A: We are currently looking for a store manager and a sales consultant, who belongs to the sales department. Judging from your resume description, it is still in line with the position we are recruiting.
Q: I don't remember sending a resume to your company?
A: Hello, we saw your resume on xxx website. Judging from your resume, it is more in line with our job requirements, so we invite you to attend an interview in our company.
Q: I'm not interested in storefront work/crystal jade at present.
This job belongs to a sales consultant. It doesn't need you to go out to find customers, and it has a good development prospect. You will be interested in our products and culture after you have a deep understanding of it. If the other person insists that he is not interested, we politely wish him a job he likes.
note:
1. None of the job seekers we searched knew the company address. After answering his question, we must say "please/please write down the company address".
Don't show impatience at any time. No matter what questions the job seeker asks, you should answer politely and flexibly, don't prevaricate, be professional, try to control and adjust your emotions when you make a phone call, and don't bring your emotions to the next call just because one job seeker refuses. Remember, job seekers can feel your current state through voice and language, so as to judge whether this company is attractive or not.
In the whole telephone invitation, the job seekers who must use "you" will have a deep affection for this, and more respect will bring more trust.
I didn't answer the phone. Ask me first and answer. If I am not in, please ask the person who answers the phone to help me convey it, including the interview time and address. Words can be said like this:
We: Hello, is this xxx?
Opposite party: No.
We: hello, we are the personnel department of xx company, and we are calling xxx to come to the company for an interview tomorrow. who is that speaking , please?
Opposite party: I am his xxx. Some listeners will ask some questions similar to the above, and you can refer to the above words to answer them. )
We: Can I talk to him? /(If I am not here) Please tell me that the resume submitted by xxx on xxx website has passed the primary election. Please come to the company for an interview at xxx time. I will send the interview time and address to his mobile phone in the form of short message later, please convey it for him. Thank you.
Remarks: If a job seeker asks us to send him a text message, we need to tell him, "Because our text message is sent in the background of our website, if there is automatic interception function, your mobile phone may not receive it", so some job seekers will write it down themselves, or "If you can't receive the text message from the SMS platform, you can call this number to ask us for the address.
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