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People died suddenly. What about the money in WeChat?
If you know the payment password, you can directly transfer the money inside. Even if the amount is relatively large, you only need SMS verification code. Therefore, if the deceased's mobile phone is still there, it is easier to transfer the funds inside.
Matters needing attention
If the deceased has immediate family members (spouse, parents, children), even if the deceased can't log on to WeChat, he can apply to customer service for cash withdrawal, but the following supporting materials need to be prepared:
(1) Only one of the three certificates, namely, death certificate (issued by street, public security bureau or hospital), cremation certificate (issued by crematorium) and household registration cancellation certificate (issued by police station), needs to be provided.
(2) Proof of immediate family members (household registration book or marriage certificate, or certificate issued by police station, street or neighborhood committee, must be immediate family members).
After preparing the above materials, contact the customer service on WeChat official website or Tencent Customer Service's official WeChat account, enter the password "Inherit", and the entrance to submit proof materials will appear. Click to fill in the relevant information, upload the prepared proof materials, and then wait for a reply.
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