How to pay for Ele.me’s delayed delivery?

Automatic compensation, some stores will write, the longer the timeout, the more compensation.

Ele.me announced the official launch of its “on-time delivery” service, promising users that “delivery will be on time and compensation will be compensated within seconds for overtime.” When a user places an order with a merchant with the word "accurate" on the Ele.me APP, if the confirmed delivery time of the meal exceeds the promised time, Ele.me will pay a non-threshold red envelope and the user will receive a text message notification

On-time delivery business has put forward higher requirements for both merchants and delivery people. Konka said that Ele.me hopes to control the on-time delivery time rate to 95%. Merchants don’t have to stress about the delivery time of about 30 minutes, because Ele.me will also estimate the restaurant’s meal delivery time

If the store does not automatically compensate, you can proactively contact the merchant for compensation

“Ele.me” is China’s professional catering O2O platform, developed and operated by Lazars Network Technology (Shanghai) Co., Ltd. As the digital leader in China's catering industry, "Ele.me" adheres to the belief of passion, perfection and innovation, and takes establishing a comprehensive and complete digital catering ecosystem as its mission, providing users with convenient services and the ultimate experience, and providing integrated operation solutions for restaurants. , to promote the digital development process of the entire catering industry.

Main functions:

1. Quickly search for nearby takeaways and book directly without making a call

2. We will notify you of the takeout status as soon as possible

3. See everyone’s reviews and photos of your favorite takeaway food

4. Save your favorite restaurants and food for easy ordering

5. Various free drinks and discounts, constant discounts

Reference: Baidu Encyclopedia: Are you hungry