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Property Manager's Work Summary 5 _ Property Summary

In daily management, I strengthen internal management, further improve service quality, conduct unified command, supervision and coordination for all supervisors, rationally allocate personnel, and give full play to the ability of each employee as much as possible. The following is my five-point summary as a property manager _ property summary, welcome to read and share.

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Work summary of property manager 1

Since I was transferred to the property management office as the manager of the property department this year, I have tried my best to adapt to the new working environment and post, studied with an open mind, worked hard and fulfilled my duties, and successfully completed various tasks. The property management of our campus has made brilliant achievements. The following is my work report:

First, consciously strengthen study and strive to adapt to work.

It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on their own work and earnestly perform their duties.

(1) Do financial work patiently and meticulously. Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets. First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management. The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements. The third is to collect service fees in time. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by Hongya Company, the owner and us. The service fee for the whole year of 20__ has been paid in full. The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

(2) actively do a good job in copywriting management. I have been mainly engaged in office work for the past six months, and I am quite sure of copywriting management. I have mainly done the following two things: First, I have done data entry and document sorting. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

(3) Do a good job of greening and maintenance seriously and responsibly. The greening work of the community was given to me in June+10, 5438. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.

Three. Main experience and gains

Some work has been completed and some achievements have been made. To sum up, there are the following experiences and gains:

(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.

(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.

(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.

(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.

Fourth, there are shortcomings.

Due to less work practice and lack of relevant work experience, there are the following shortcomings in 20__ years of work:

(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges;

(2) The cost of dining in the canteen is relatively high, which is easy to grasp macroscopically and difficult to control microscopically;

(3) The greening work situation is grim, and community greening management needs to be strengthened.

Verb (abbreviation for verb) What to do next?

In view of the shortcomings in the work, in order to do a good job in the new year, we should highlight the following aspects:

(1) actively coordinate with the company and the owner to further straighten out the relationship;

(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;

(3) Managing money and accounts, and controlling current account expenditures;

(4) Do everything possible to manage the canteen and handle the relationship between cost and food;

(5) Do a good job in greening and maintenance of residential areas.

Summary of property manager's work II

I am the manager of the property management company recruited by Yindu Group. Since I joined the company in March 1 1, during the two-month probation period, I have carried out various management work of the property management company under the guidance of the prosperity of the company and my honor, so that the professional work of the property management company can be put into operation in a standardized, normal and orderly manner. According to the actual situation, coordinate the public relations between various departments and actively cooperate with real estate companies and sales departments to carry out various specific work. Specific matters are as follows:

1. Main achievements of probation period:

A. After two months of adjustment and standardization, the internal management system of Yindu Property Management Company was successfully established, and the management system and regulations of the property management company were specifically implemented in every post, every time period and every responsible person. Strengthen labor discipline, correct work attitude and improve labor efficiency.

Carry out professional knowledge training of staff property management, and enhance staff's awareness of property management services. It is emphasized that the core of property management is to give priority to service and reflect management value on the basis of service, so as to achieve the goal of simultaneous growth of social and economic benefits.

C, open source and reduce expenditure, put the company's interests first, consider the company's long-term interests, save expenses, open up new business ideas, treat every inch of our land as money, make the best use of it, make the best use of people, open up financial channels and create every profit for the property management company.

Unite colleagues, affable and approachable. Handle all kinds of daily affairs flexibly, coordinate the public relations of various departments, and actively cooperate with real estate companies, sales departments and group business departments. Listen to opinions with an open mind, rectify the shortcomings in the work in time and improve management.

E, strengthen the management area control, decoration control, personnel access management, and supervise the second decoration violations. Regional internal facilities and equipment management, etc. The management of Binjiang Avenue is also improving day by day, and the cleanliness has been highly praised by leaders at all levels in several large-scale inspection activities. And keep good in daily work. Green belts are neatly trimmed and gaps are basically filled. Fully display the good image of our Yindu Binjiang New Town, and lay a solid foundation for the company's housing sales.

F, good at communication, take the initiative to communicate, establish a good relationship with the owners and customers, actively handle the complaints of the owners, think about what the owners think and worry about the difficulties of the owners, and win the unanimous praise of the majority of owners.

G. Work hard, work hard, go to work on time, sacrifice your rest time, be diligent in attendance and guidance, and always pay attention to the work of employees, reflecting the importance of humanized management in enterprises.

2. Shortcomings in the work and solutions:

A, impatient and too principled. Solution: Correct.

B, personal ideas are sometimes not perfect. Solution: weigh the pros and cons in an all-round way and think twice before you act.

C, sometimes the attitude is not serious enough, leading employees to follow suit. Solution: correct attitude, serious discipline, set an example and take the lead.

D, individual time, due to the complicated affairs, the tasks assigned by the leaders were not completed in time. Solution: Complete all tasks assigned by leaders in time.

3. Next step plan:

A, strive to make Yindu Property Management Company embark on the road of formal management.

B, carry forward the corporate culture of Yindu and build a brand of property management.

C, further improve the internal management system, improve the quality of employees, and show the good image of the enterprise.

D, strive to complete the work and non-work tasks assigned by superiors. As long as it is in line with the interests of the company, I will do my best to maintain it.

E, broaden the thinking, rational management, and strive for benefits.

4. Opinions and suggestions on the work of departments and companies.

A. appointing talents and adjusting management mechanism.

B, seeking truth from facts, fairness and justice.

C, combined with reality, humanized management.

Summary of Property Manager's Work 3

In the past 20 years, with the care and support of leaders at all levels in the company, and under the reform wave of project manager responsibility system in the company's projects, the Urban Sunshine Project Management Department has always implemented the service concept of "building a quality life" for the owners, followed the principle of "excellent service and fine management", and carried out various services and management work, which has achieved certain results and exposed some shortcomings. Now we will summarize and report the work in the past year.

1. Successfully complete team formation, rationally integrate human resources, effectively carry out training work, strive to improve cohesion and combat effectiveness, and realize a smooth transition of team building from initial stage, running-in stage to standardized stage.

On March 1 day, 2000, I was appointed by the company leaders to work in the urban sunshine project management department. At first, the project adapted to local conditions and recruited personnel through multiple channels, and basically completed the personnel formation before the handover in late April. After a year of training, running-in and experience, employees have moved from turmoil to stability. The Project Management Department currently has 65 employees and 20 backbone personnel, with the backbone personnel holding rate of 85%, and organized 90 trainings for various employees, with the training coverage rate reaching 65,438+000%.

On July 16 this year, due to the negligence of the construction unit, a heavy rain in the evening caused a lot of water leakage in the basement of the community. The project management department immediately launched the emergency plan for flood control, and all the staff at the scene cooperated sincerely and used sandbags to divert water. The rescue work continued until late at night without causing any economic and property losses. 1 65438+1On October 22nd, the sewer pipe in the residential area/building kloc-0/unit1was blocked, and the dirty water overflowed to 20 1 room. Due to the limited manpower of the construction party, in order not to affect the sales of the sales department, the project management department immediately took measures to transfer personnel from the engineering class, cleaning class and maintenance team to clean up. After several hours of dredging. These examples fully reflect the enthusiasm of employees and the idea of "ownership". In September, with the completion of the integration of community, business and sales personnel, a United, cooperative and centripetal team gradually formed.

The second is to reduce staff and increase efficiency, save energy and reduce consumption, increase income and reduce expenditure, continuously raise the charging rate, and complete the annual economic indicators. Cost: In daily work, including off-duty hours and holidays, our project personnel will send a "payment notice" by phone and SMS, and then send a registered letter to collect the next fee, and actively try to ensure the rate increase. The monthly rate of 165438+ 10 has reached 95.6%.

2. In terms of material procurement: the project adheres to the principle of proximity, low price and high quality to develop local suppliers and control costs.

3. Reducing staff and increasing efficiency: By outsourcing cleaning team, integrating the staff of housing, commerce and sales departments, and recruiting 50 or 60 personnel to supplement the order maintenance team, the labor cost is saved by about 270,000 yuan;

4. Energy saving and consumption reduction: by controlling the turn-on time of courtyard lights, landscape lights, unit lights and corridor lights, adjusting the turn-on times of fluorescent lamps in the basement, and turning on a transformer to reduce reactive power loss, energy consumption is saved by about 6,543,800 yuan+0.7 million yuan;

5. In saving consciousness: through training, the consciousness of "saving glory" has been established in the hearts of all employees. In June this year, through many consultations with the construction party, it successfully took over its elevator car protection measures, saving nearly 10 thousand yuan; In July this year, after the rain grate at the entrance of the underground garage was crushed by a heavy truck, the engineering class used their brains to make a temporary rain grate by themselves, which not only avoided damaging the owner's vehicle, but also saved nearly 1,000 yuan in cost.

In, the project management department mobilized the enthusiasm of all staff, and strived to increase revenue and reduce expenditure. By the end of 1 1, it is estimated that the annual economic indicators of income of 39 13800 yuan and profit rate of 4.6 1% will be exceeded.

Third, adhere to the purpose of "excellent service and fine management", clarify the division of responsibilities, sort out and standardize the workflow, and gradually improve the service quality and management level, thus improving the satisfaction of the owners. Standardization of work processes such as handover procedures, decoration management, rectification and coordination.

From the centralized delivery in late April, to the decoration formalities for the owner, and then to the coordination of the owner's indoor rectification, the customer service staff of the project management department grew up in fatigue and grievance. At present, the customer service team has gradually standardized the process for the owners, which not only reflects the high-quality service quality but also avoids all kinds of risks. By the end of 65438+early February, more than 600 households have been handed over, and10/8 households have been renovated. More than 3,000 rectification orders have been processed, delivered and recorded, more than 550 claims have been provided, 27 warm reminders have been issued and 24 work contact sheets have been issued.

2, the owner's indoor decoration inspection and public * * * area, public * * * facilities and equipment inspection, maintenance normalization.

The engineering class of the project management department insisted on daily decoration inspection, dealt with violations of discipline and damaged public area facilities for more than 30 times, and received fines and compensation of more than 6,250 yuan. At the same time, learn from the experience of other projects handed over by the company, actively cooperate with developers and various construction units to handle the handover of public facilities and equipment step by step, establish a facility and equipment account, and adhere to various inspection systems and maintenance plans for more than 1000 sets of various facilities and equipment, so that it is normal for someone to be responsible, inspected and recorded. Throughout the year, the timely maintenance rate of our property service center was 100%, and the qualified rate was 100%.

3. Focus on safety work.

Due to the geographical location of the community and the complicated surrounding social environment, the characteristics of the community are destined to be the most important. Over the past year, the personnel flow of the order maintenance team has been relatively large, but with the implementation of various trainings and personnel integration, the team is relatively stable at present. During this period, the community experienced seven kinds of emergencies, which were handled in time and properly, and the risks were well avoided. At the same time, the order maintenance team conscientiously summed up the experience and lessons, adjusted the post setting, and made every effort to do a good job in civil air defense. At the end of the year, with the electronic fence, west gate, pedestrian access control gradually in place, the fire control system gradually in place, the safety prevention and fire safety work of the project management department has been greatly improved.

Summary of Property Manager's Work 4

The year of 20__ is a year in which difficulties and hardships coexist, and harvest and glory coexist for Wenfeng Urban Landscape Management Office. Under the correct leadership of the property management company, through the enterprising and unremitting efforts of all the staff, we have overcome various difficulties and achieved satisfactory results. According to the plan determined at the beginning of the year, the work objectives for the whole year were basically achieved. All the staff are loyal to their duties, overcome difficulties and work hard, which has promoted the implementation of all the work and achieved the annual work goal well. All staff are actively prepared and work hard. Finally, through everyone's efforts, Venice Garden maintained the title of "Excellent Community in Xuchang City" with high achievements. In the property management of residential quarters, I constantly sum up experiences and lessons, learn good places and improve management. The following is my personal experience and summary this year:

1, own job: always keep in mind your job responsibilities, have a sense of responsibility, guide and coordinate the working relationship between managers, master the latest basic situation of each community, guide the daily work of each supervisor, report the daily work of the management office, and always be loyal and loving to Evergrande Property Company and Wenfeng City Garden Management Office.

2. Daily management: In daily management, I strengthen internal management, further improve service quality, conduct unified command, supervision and coordination for all supervisors, rationally allocate personnel, and give full play to the ability of each employee as much as possible. Strictly formulate the work norms and processes of each supervisor, preside over the weekly meeting, summarize this week's work, find deficiencies and correct them in time. Formulate the next work direction, each supervisor shall make daily, weekly and monthly work plans, check and implement them, supervise the daily inspection of each supervisor, do a good job in the weekly inspection of the management office, and assist the monthly inspection of the company. Rewards and punishments for employees are clear and equal. Check and correct the unqualified service and follow it up in time. All work should be checked at all levels to eliminate management loopholes. The decoration owner in the residential area has water leakage. According to the problems reflected by the owner to the property, arrange personnel to actively contact the construction unit for maintenance. At the same time, actively communicate and coordinate with the owner, feedback the owner's maintenance requirements and ideas to the developer's on-site person in charge, and reach a unified opinion with the owner. In July and September this year, under the correct leadership of the company, I arranged to conduct a comprehensive investigation of the electricity meters in various communities, deal with abnormal situations in time, find out nearly 30 owners who stole electricity, overcome many obstacles, and finally recover direct economic losses of more than 40 thousand yuan for the company;

3. Strengthen communication and exchange with the owner: After a long period of mutual contact and understanding, the communication between the management office and the owner has been strengthened. At first, the host didn't understand and accept us, and gradually became friends. I start from myself, start from small things and serve the owners. I have held owners' meetings with industry committees many times to keep abreast of the real needs of owners, and the management office has also reflected on the shortcomings in the work and made rectification. At the same time, according to the situation of each community, the management office has daily maintenance services, and has formulated a 24-hour duty system for security guards, which can quickly solve the complaints, repairs and help-seeking problems of owners in the shortest time. For the opinions and suggestions put forward by the owner, the management office listened carefully and recorded them in detail, and formulated corresponding measures according to the owner's problems. Handle the owner's complaints in a timely, effective and patient manner, and do a good job of explanation; Publicity columns produced by various communities regularly post various notices, warm tips, warm wishes and common sense of life.

4. Regular training: According to the training plan made by the office at the beginning of the year, the management office has also made its own training plan according to its own situation. Every supervisor learns the company's service standards, corporate culture, various life and cultural knowledge and professional skills every week according to the training plan, which not only strengthens his work level and service quality, but also cultivates his sentiment. Through training and study, the service quality of the management office has been further improved, and the service level of employees has been further strengthened.

5. Caring for employees' lives: Always have heart-to-heart talks with employees, understand their thoughts in time, solve their practical difficulties, and exchange sincerity for sincerity, so that employees can truly feel the warmth of Evergrande Property Company. To this end, I often organize employees to talk, listen to their opinions and suggestions, and solve problems for employees. It is in such a warm environment that the management office has strengthened the cohesion and centripetal force of mutual cooperation among employees, greatly enhanced the self-discipline and unity consciousness of employees, mobilized the enthusiasm and sense of responsibility of employees in various departments, improved the quality of work and strengthened the team cooperation spirit of the management office.

In the past 20 years, with the correct guidance and help of the company leaders, I have made certain achievements in all aspects of my work, but there are also many shortcomings and problems in my work. However, I am confident that in the new year, I will constantly improve my working methods, innovate constantly, do all kinds of management work well, sum up experiences and lessons, keep forging ahead, complete all the work assigned by the company leaders, and become a real propagandist, shaper and executor of Evergrande's property brand!

Summary of Property Manager's Work 5

Since joining __x Property Management Company in 200x, we have been working hard, studying hard and thinking positively. With the continuous growth of the management team of __x Property Management Company, as individuals, we are also constantly growing and upgrading. The engineering department I am in charge of is very important as the logistics support department of the company. Every detail of the early property intervention and every systematic project determines the operating cost after the completion of the community. Therefore, in practical work, we always proceed from the interests of property management companies and grasp the cost from the source.

In addition, the train runs fast also depends on the headband. Because __x is new here, he has many shortcomings in working ability and thinking. In these aspects, we got the correct guidance and help from the company leaders. Under the care of the company, we went out for professional knowledge training (property management, elevator management) many times, and visited and studied in other communities (Weiyixing City, Zuoan Spring, Shuntian International, St. John's Fez, Jindao, Sunshine Flower City, etc.) many times, which greatly improved our working ability. Therefore, it has laid a good foundation for our development. In this year's time, the main worksheet of the engineering department is now in the following aspects:

1. Participate in the formulation and revision of the company's rules and regulations;

__x property company's engineering department form and flow chart, __x property company's engineering department's job responsibilities, __x property company's engineering department management plan, etc. , and put forward reasonable suggestions on other rules and regulations of the company (owner's manual, decoration management service agreement, owner's check-in and acceptance receipt, decoration instructions, etc.). ).

Second, the property company office decoration:

Assist in drawing design, material procurement, facility follow-up (water, electricity, cable, gas) and equipment maintenance (air conditioning). The office was built by __x Decoration Company and moved into the new house in August, which made the office of the property management company standardized.

Three. Approval, supervision and inspection, illegal handling and acceptance of owner's house decoration:

The owner's interior decoration with the blue prints.the design includes wall removal, water pipe replacement, floor paving materials, water supply pipe pressure test and toilet water closing test, window seepage and problems left over from the project. Give the construction unit or owner a construction permit, matters needing attention in interior decoration, schematic diagram of water pipe going to the plane, etc. The key points of supervision and inspection are illegal punching of external walls, illegal demolition of walls, destruction of waterproof layer by toilets, illegal operation of roof eaves (the eaves gutter is used for other purposes, the adobe is too high, the trees are too large and too high, and the scenic spots are set illegally, etc. ), and set up awnings, clothes hangers, flowerpot tables, etc. on the outer wall. Patiently explain to the owner the matters needing attention in interior decoration. For those owners and decoration companies that violate the decoration management agreement, points will be deducted (about 10) if one place is found to be rectified and the other place is found to be particularly serious.

Four, the owner indoor engineering construction problems:

The problems left over from the project construction are window-picking seepage, external wall cracking seepage, thermocline seepage, broken glass, security door problems, damaged indoor water pipes and water leakage, uneven wall top surface, toilet seepage and so on. Put the problems raised by the owners in place one by one. After the particularly difficult problems are reported to the real estate company for approval, the owners will solve them themselves or the real estate company will send someone to deal with them (the expenses will be paid by the real estate company). But there are also some unsatisfactory places that I need to deal with in my future work. In particular, the places where the two sides cross construction (such as window seepage and indoor wall seepage) are always unresolved, and some construction units fail to maintain them in time, which makes our work very passive.

Five, timely solve the reasonable requirements of the owner:

The water pressure is too low, the indoor switch trips, and the drainage is not smooth. Contact the cable TV, telephone and gas construction personnel, and the upstairs and downstairs decoration will affect each other (the upstairs water leaks, the downstairs water pipes are damaged, and holes are made in each other). ), and the reasonable compensation of the owner (problems left over from the project, water pipes running away, etc.). ). Be aware of everything, solve the doubts of the owners in time, and provide quality services for the owners. On the problems left over from the project, we should not only safeguard the reasonable requirements of the owners, but also understand the difficulties of the developers. We should study more, consult more and coordinate things, and multi-party cooperation will certainly be able to do it with ease.

Intransitive verb __x Operation of garden equipment and facilities:

The elevator is basically operating normally. Mitsubishi has carried out secondary maintenance and targeted maintenance for many times. An overhaul will be carried out at the end of the year to ensure the safe operation of the two elevators. The domestic water pump is running normally, with little problem, and the supporting facilities of the pump room need to be improved. Temporary electricity consumption can no longer meet the normal operation of the community, so we work overtime to ensure the normal electricity consumption of the community owners and ensure the normal power supply of the owners at the end of the year. Although tap water has been connected in 10, the water pressure on the fifth floor of the high-rise building, the second and third floors of the shopping mall and the fifth floor of the clubhouse is too low. After we report to the real estate company for approval, we plan to ensure the normal use of water by the owners years ago.

Seven, equipment and facilities information and owner decoration information collection and equipment installation follow-up:

Elevator data, domestic water pump data, fire linkage system data, residential apartment drawings, owner's decoration acceptance data, waterproof layer damage application data, security window installation application data, safety railing replacement commitment, roof jumping commitment, owner's decoration progress, etc. As the real estate company is installing supporting facilities, the distribution data and building data have not been collected yet, but we will sort them out in next year's work. Domestic water pump, sump submersible sewage pump, elevator, direct drinking water equipment, smoke exhaust fan, linkage host of fire control room, fire water pump, power distribution equipment (transformer, high and low voltage distribution panel and control panel), drainage facilities (septic tank, drainage ditch, sewage well and pipeline) and water supply facilities (tap water pipe network, valves, pressure reducing valves, water tanks and pipelines) have been basically put in place. Due to greening and greening,

Eight, cooperate with the finance department to purchase and keep common tools and materials:

Impact drills, hand drills, hand grinders, dredgers, aluminum alloy ladders, leather tool bags, hot-melting machines, wire cutters, needle-nosed pliers, screwdrivers, tape measures, electric pens, pipe wrenches, wrenches, drills, hammers, electric knives and art knives, light bulbs, rain gear, lubricating oil, etc. Gadgets have been distributed to people, and the tools collected by individuals are distributed according to jobs. Tools are used and kept by individuals. Tools are stored in the duty room, and special personnel are responsible for keeping them. If the tools are lost or damaged due to human factors, the responsible person shall compensate according to the value of the tools.

Nine. Cooperate with the work of the developer:

In the first half of the year, we provided temporary water and electricity for the owner's renovation, management of renovation water and electricity for KFC, Xinyijia and Gome, temporary drainage management for the basement, and construction water and electricity for various construction teams (construction units, fire protection, HVAC, decoration, mobile, electricity, tap water, telecommunications, cable TV, gas, direct drinking water, elevators, etc.). ) has been well received by real estate companies. Especially for temporary water and electricity, our engineers work day and night to ensure that the water supply and power supply in the community are basically normal.

Ten, straighten out the management of department staff:

While getting to know employees, we should discover their advantages and disadvantages in time, make good use of their strengths, help them get rid of bad habits and improve the overall level of our small group. Excellent employees should be rewarded in time (three employees won the "service star"), those who are half-hearted in their work should be severely punished, and if necessary, they should be dismissed (there are three employees) to maintain the combat effectiveness of our engineering department.

In the new year, we will further tap the potential, improve the enthusiasm of employees, and do the work of the engineering department in detail; Let every employee in the department work in an orderly way, and we will start planning from the following aspects:

The first is to partially adjust the current work duty system. According to the actual operation of residential facilities, arrange personnel to take turns on the night shift to ensure that two people are on duty before eleven o'clock in the evening and one person is on duty from eleven o'clock to dawn.

Second, the maintenance post responsibility system should be implemented, and the maintenance responsibility of all kinds of equipment and facilities should be implemented to people, and the responsibility book of __x equipment and facilities maintenance should be signed, and the supervision mechanism in charge should be implemented, and the appropriate posts should be selected according to the actual ability of employees.

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