How long does the notice of arrival in JD.COM usually take?

JD。 The arrival notice of COM is usually received in one to three days.

If you leave a message on your mobile phone, and your account is bound to your mobile phone, you will be notified by SMS. Generally, it is bound, and there will be hints. There is no news in the mobile phone JD.COM, but there will be a message to inform you that the order has been completed. If your prompt is not accurate, if you want to know the situation, you can log in to your account, enter "My Order", enter the details and check the logistics information.

Detailed rules for late delivery

Delayed delivery: refers to the behavior that the merchant fails to deliver the goods to consumers within the agreed time, which damages the rights and interests of consumers (except for the goods involved in the wrong bid event). In any of the following circumstances, it is deemed that the merchant has delayed delivery (the time limit for non-cash on delivery orders is calculated from the time when the system records the successful payment of consumers/the time when the cash on delivery order is submitted successfully).

1. The merchant failed to upload the express waybill number of the goods ordered by the consumer to the JD.COM system within 24 hours after the consumer successfully placed the order (subject to the time recorded by the JD.COM system).

2. Within 48 hours after the consumer successfully placed the order, the consumer could not find the tracking information of the courier company that placed the order (subject to the time recorded by the courier company system).

3. For special cases such as customization and pre-sale, if the delivery time is otherwise agreed, the goods are actually not delivered within the agreed time of 3.6. 1 and 3.6.2, counting from the last day of promised delivery.

For merchants who violate this situation, the following measures will be taken according to the package collection situation (timely package collection rate within 48 hours = number of orders within 48 hours/number of evaluated orders):

If the timely pick-up rate is ≧95% for 48 hours per week, the delayed delivery order will be deducted 1 minute per order, with no more than 7 points per week.

The store's 48-hour delivery rate per week is

Note: Estimated order quantity = effective actual order-excluding order quantity.

Rejected order quantity = reserved order, pre-sale order, customized order, global purchase order, LOC order, bulk order, gift order, factory delivery, user picking, suspension, locking, delayed payment, unopened, price difference, price difference compensation and freight compensation.