OPPO mobile phone wechat cannot receive voice and video call prompts.

Wechat voice and video call has no prompt tone.

Wechat voice and video calls have no prompt tone, which is generally caused by abnormal settings. You can choose the following different methods according to the actual situation.

1. If there is no reminder when using data traffic, but there is a reminder when using WLAN, you can handle it as follows:

1. Long press the WeChat icon to enter "Application Information >; Traffic usage ",turn on the" data can be used in the background "switch and turn off the" disable mobile data "switch.

2. go to settings > mobile network (SIM card and traffic management) > traffic management and turn off the "traffic saving" switch.

(1)ColorOS 12 and above: "Settings >; Mobile network > traffic management > traffic saving requires turning off the traffic saving switch.

(2)ColorOS 7- 1 1.3 version: "Settings >; SIM card and traffic management >: traffic management > traffic saving requires turning off the traffic saving switch.

2. If data traffic and WLAN are not reminded, the following methods can be used:

1, go to wechat > me > settings > new message reminder, and turn on the "receive voice and video call invitation notification" switch.

2. go to settings > notification and status bar > notification management > wechat, and turn on the "allow notification" switch and the "banner" notification.

3. go to settings > sound and vibration >: mute/do not disturb, and turn off the "mute" and "do not disturb" switches.

4. Turn off the notification switch/mobile notification bottom switch set to unimportant:

(1) Coloros11and above, long press the WeChat icon to enter "Application Information >; Notification management > audio and video call invitation notification, and turn off the "set as unimportant notification" switch.

(2) For the ColorOS version of the mobile phone, long press the WeChat icon to enter "Application Information >"; Notification management ",and turn off the" move to the bottom of the notification "switch.

5. If the above methods can't solve your problem, I suggest you back up your mobile phone data and uninstall the WeChat reinstallation attempt.