How to apply for a refund in Pinduoduo?

1. First of all, we must negotiate with the merchants about the refund, and send the reasons and screenshots of our refund to the merchants. Of course, if we damage the goods ourselves, the merchants will definitely not be willing to refund. If it is the product itself, that is our right. Click on the contact merchant in the shopping interface.

2. If the merchant still refuses to accept the refund after negotiation, we can feed back the problem to the customer service, but we must prepare sufficient evidence, open the Pinduoduo and click the Personal Center in the lower right corner.

3. Our solution is to contact customer service, so find the option to contact customer service in the personal center interface and click to open the customer service interface.

4. Next, after entering the customer service interface, you will see some common problems in the interface, find the option that I want to return the goods and get a refund, and click.

5. After clicking, the choice of goods will appear below. This is the product we need to choose to refund. Click Send Order Information.

6. Next, the system will send this to the customer service, asking the customer service to ask us what problems we have encountered, and we will feed back the problems to the customer service to solve them.