Beginners must know the workflow when opening Taobao shop?

For friends who have just opened a Taobao shop, it may be a loss to try it, and there is no good plan for the overall operation of the Taobao shop. The following small series will introduce you to the workflow that novices must know when opening Taobao stores, and see how the working hours of online stores should be allocated and used.

1, morning work content:

1. Deal with the problem that we didn't have time to reply to the customer's inquiry yesterday.

2. For the customers who consulted yesterday but didn't close the deal, contact again, make a return visit to communicate and grasp the interested customers.

3. Deal with the problems recorded yesterday, such as: return and exchange, express information and so on.

2, afternoon work content:

1. Deal with bad reviews. You can contact the customer, or you can wait for the customer to reply by SMS. If not, you can call. You need to watch your tone. Most people hate phone harassment. If you don't need telephone contact, try not to use it.

2. Shopping cart marketing, this type of customer has a strong desire to shop, so all stores should seize it. You can ask your customers what reasons they are still considering and then make a solution.

3. Micro-Amoy release needs to be done every day and needs to be accumulated to be effective. It only takes a few minutes to release micro-Amoy, but doing so for a long time can accumulate a large number of fans, which is of great significance to the store.

4. Pack and deliver, pack and deliver all orders of the day.

3, evening work content:

1. Do a good job of cleaning the order, whether you are SD or not, you need to do a good job of checking it every day.

2. Do a good job in title optimization, and you can choose words through business consultants.

3. Do a good job in the statistics of customers who access information that day. The recorded contents include: consultation time, purchase intention, reasons for not buying, Want Want ID, etc.

The basic work of the day has been finished, and some temporary work needs to be done, such as: what do newcomers need to do?

4. Work before starting a new job

Do a good job in baby pricing, the main picture optimization (when pricing, we should consider whether this product is an activity model or not, and whether this discount is a discount for participating in activities), the optimization of baby details page and the setting of the title need to be done well.

5. What the baby needs to do after birth:

Consumer protection commitment-seven days no reason to return.

Set Taobao VIP；;

Be polite when setting comments;

Set the exclusive price of mobile phone;

Micro-amoy activities;

Do a good job in the decoration of wireless stores;

Beginners who open Taobao stores must know the workflow and how to allocate and use the working hours of online stores. Bian Xiao will introduce these to you. What you need to do to open a Taobao shop is definitely not as simple as opening a physical store. There are still many things to learn and accumulate.

Related topics: How to get the name of Taobao shop | How to find the source of online shop | What do novices sell when opening online shop |

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