Joke Collection Website - Blessing messages - What if JD.COM can't find the information to be collected after sale?
What if JD.COM can't find the information to be collected after sale?
JD。 COM did not find the information to be collected after sale. You can check the order number and see if you have signed for it. If you really don't sign for it, you can contact the logistics company. If you sign for it, let the logistics company check who signed for it and contact the seller. First of all, please confirm whether you have filled in the return express number on the platform. If yes, you can check where the courier was sent and whether it was signed for. If it hasn't been delivered to the courier company you contacted to send the goods, if it has been signed, you can maliciously apply for platform customer service. Provide the express delivery number. In this case, there is basically no problem. The logistics information of the order shows that it has been signed, but the goods have not actually been received. There may be the following situations: 1, your family, friends, company front desk, community doorman and other collection points help to collect, I suggest you give priority to finding; 2. The misoperation of the delivery personnel has been signed, so it is suggested that you wait patiently for the delivery personnel to deliver the goods for you; Solution: If you haven't received the goods for a long time, I suggest you contact JD.COM Online Customer Service to help you find the reason. If the goods are sold by a third party, please contact customer service directly. In addition, you can also call the courier to see if it has been delivered to the wrong location or not yet.
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