The order was confirmed but the reservation was unsuccessful, and there was no SMS notification.

Hello, thank you for your interest in Ctrip ~

Generally speaking: if the domestic order is checked in on the same day, it will be confirmed within 1 hour after the order is submitted; The next day's check-in is generally confirmed within 2 hours after the order is submitted. ? Orders from Hong Kong and Macao: If you stay on weekdays, you will generally reply within 3 hours after submitting the order; If you check in the next day, you will usually reply within 4 hours after submitting the order; Non-working hours, generally reply within 24 hours after submitting the order. ?

3. Overseas orders: I will reply to you on the next working day at the latest. ?

If the order shows "Confirmed" status, your hotel reservation information has been confirmed. Under normal circumstances, Ctrip will inform you by SMS whether the order is confirmed or not. SMS may be blocked by your mobile phone software. I suggest you contact Ctrip customer service as soon as possible to verify the handling, so as not to affect your travel.

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Move your finger, scan the following QR code picture to pay attention, and it is easier to make an appointment for consultation ~