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12345 Inspection and acceptance progress query
1. Call the citizen service hotline 12345.
First, you need to call the citizen service hotline 12345. This is a comprehensive public service platform, providing a variety of services, including receiving progress inquiries. Please make sure that your phone signal is good, so as to make a smooth call.
Second, listen to the voice prompts and choose the service.
After dialing 12345, you will hear a series of voice prompts. Please listen carefully to these tips and choose the corresponding acceptance progress inquiry service according to the tips. Usually, voice prompts will provide a variety of service options, and you need to choose the service of accepting progress inquiry.
Third, provide inquiry information.
After selecting the acceptance progress inquiry service, the system will generally ask for relevant inquiry information. This information may include an acceptance number, an ID number, etc. Please ensure that the information provided is accurate, so that the system can accurately check the acceptance progress.
Fourthly, receiving the query result.
After providing the inquiry information, the system will inform the current acceptance progress by voice or SMS. Please listen carefully or read the query results to understand the current status of your application or complaint.
Verb (abbreviation of verb) matters needing attention
When using 12345 to query the acceptance progress, please pay attention to the following points:
1. Make sure the telephone signal is good, so as to make a smooth call and receive the query results.
2. Listen carefully to the voice prompts and choose the service correctly according to the contents of the prompts.
3. Provide accurate query information so that the system can accurately query the acceptance progress.
4. If the query result is unclear or in doubt, you can call 12345 again for consultation or confirmation.
To sum up:
Using 12345 to check the acceptance progress is a convenient and quick way. Just dial the citizen service hotline 12345, select the corresponding service according to the voice prompt, and provide accurate inquiry information, and the system will inform the current acceptance progress. During the inquiry, please pay attention to relevant matters to ensure the accuracy and effectiveness of the inquiry. Through the 12345 citizen service hotline, you can know the acceptance of applications or complaints in time so as to make corresponding arrangements and decisions.
Legal basis:
Regulations of People's Republic of China (PRC) Municipality on Information Disclosure
Article 24 provides that:
If an administrative organ receives an application for government information disclosure and can reply on the spot, it shall reply on the spot. If the administrative organ cannot reply on the spot, it shall give a reply within 20 working days from the date of receiving the application; If it is necessary to extend the reply period, it shall be agreed by the person in charge of the government information disclosure work agency and inform the applicant that the extension period shall not exceed 20 working days.
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