Joke Collection Website - Blessing messages - Can the seller not deliver the goods bought on Taobao for a long time after payment? If not, in a few days at the latest?
Can the seller not deliver the goods bought on Taobao for a long time after payment? If not, in a few days at the latest?
If the logistics mode is express delivery or EMS, and there is no need for logistics, the system will automatically confirm the receipt after 10 days from the status of "Seller Delivered".
If the logistics mode is surface mail, the system will automatically confirm after 30 days in the status of "Seller Delivered".
Taobao for different categories, the system will automatically confirm the receipt within a certain period of time after the seller delivers the goods.
Extended data
If you haven't received the package, please refer to the following:
1. The seller has not delivered the goods: contact the seller directly to confirm the delivery;
2. The seller has delivered the goods, but the warehouse has not signed for it: first contact the seller to confirm the delivery and sign for it. If the seller does not handle it, apply for a refund of the return form (please click on the operation process);
3. The freight has been paid, but the goods have not been received: contact the freight forwarder (click contact) to confirm the parcel transportation. If the freight forwarder does not handle it, apply for a refund of the postage bill (please click for the operation process), and write down the corresponding order number, commodity name and amount of the parcel that has not been received.
The following are the detailed operation contents: first, please go to the baby I bought from Taobao to find the order:
1. If the order is waiting for the buyer to pay, please pay the order first, and then Want Want will contact the seller for delivery.
2. If the order is paid by the buyer, at this time, the transaction will not automatically confirm the receipt and pay the seller. Please rest assured.
-You can click to remind delivery or directly contact Want Want to confirm delivery;
-If during the promotion period, some express mail information may be updated slowly due to the surge in transaction volume, please be patient;
-If you can't contact the seller, you can apply for a refund. After the application, if the seller does not handle it for 48 hours, the system will automatically refund it to you. If the seller clicks on the delivery, the refund will be automatically closed, and you can decide whether to apply for a refund again according to your own needs; If you still need goods after reapplying for a refund, you can search for the same goods in other stores.
Taobao official website-help center
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