What should I do if I encounter Taobao online fraud?

How to deal with online fraud in Taobao?

1. Submit a complaint

If you pay the money, but the goods have not been received, the seller can't contact you, or the baby received is seriously inconsistent with the description, and the seller refuses to return it, you can submit a complaint to Taobao. The way to complain is my Taobao-Treasure-Bought Baby-Complaining about Rights Protection. If the buyers and sellers have any objections to the received goods, please keep the received goods as they are, entrust the authoritative quality appraisal department to appraise the received goods and provide Taobao with the corresponding appraisal certificate, and make a judgment according to the appraisal results received.

2. Keep the voucher

Please remember to keep the bidding materials, remittance vouchers, correspondence with counterparties, Alibaba Want Want chat records, appraisal results and other materials.

Step 3 call the police

If it has been determined that the other party's behavior constitutes fraud, and the amount has reached the starting point of 600 yuan stipulated in China's criminal law (the other party is suspected of criminal fraud), you can report the case to the public security organ. According to the provisions of Article 84 of China's Criminal Procedure Law-"Any unit or individual has the right and obligation to report a case or report to the public security organ when he finds a criminal fact or suspect. The public security organ shall accept reports, complaints and reports. If it is not under its jurisdiction, it shall be transferred to the competent authority for handling, and the whistleblower, complainant and whistleblower shall be notified. " Bring the relevant vouchers in the transaction to the network supervision department of the local public security organ to report the case. In this regard, it is recommended to entrust a lawyer to help better safeguard their rights and interests. You can also protect your legitimate rights and interests through civil litigation. At the same time, you can bring a lawsuit to the court where the other party is located. You don't have to go to the other party's place in person, you can entrust a lawyer to conduct litigation in a different place. Taobao will provide assistance after receiving the official letter from the police.

Step 4 calm down

After discovering that you have been cheated, please be sure to keep calm and provide relevant documents in time, contact customer service to initiate a complaint or report to the public security organ, and posting your experience of being cheated and the relevant information of the seller in the forum will not only help, but will disturb others and bring difficulties to solving the case in the future. At the same time, publishing other people's personal information at will may also lead to complaints. Please don't provide relevant evidence to strangers. Even if the other party claims to help report the case in a centralized way, the suspect should be prevented from collecting evidence and destroying it.

Taobao online fraud amount can be filed.

Online fraud is the same as ordinary fraud. If the value reaches more than 3,000 yuan to 10,000 yuan, it is necessary to file a case for investigation. The standards in different regions are different.

Fraud refers to the act of defrauding a large amount of public or private property by fabricating facts or concealing the truth for the purpose of illegal possession. It is generally believed that the basic structure of this crime is: the actor commits fraud for the purpose of illegal possession → the victim has a wrong understanding → the victim disposes of the property based on the wrong understanding → the actor obtains the property → the victim suffers property losses.

The Interpretation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Specific Application of Laws in Handling Criminal Cases of Fraud (implemented on April 8, 201/) stipulates that if the amount of public or private property is more than 3,000 yuan and more than 10,000 yuan, more than 30,000 yuan and more than 100,000 yuan and more than 500,000 yuan, it shall be deemed as "a large amount" and "a huge amount".

Article 266 of the Criminal Law stipulates that whoever defrauds public or private property in a relatively large amount shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also or only be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years and shall also be fined; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined or confiscated. Where there are other provisions in this Law, such provisions shall prevail.

How to deal with online fraud in Taobao? If you encounter online fraud in Taobao, you can immediately report it to Taobao customer service and ask them to handle it to help you recover your losses. If you want to deal with Taobao online fraud but don't know the specific requirements and methods, you can consult a lawyer about how to protect your rights.