Taobao can't contact the buyer. Can you send him a message?

Hello, I think you can send him a text message about the problem that Taobao can't contact your buyer, but if it is an important problem that needs to be solved, I think you can also call. If the other party doesn't answer the phone, you can directly explain your questions and demands by SMS, and let the other party know who you are and the purpose of contacting him as much as possible, which is more conducive to getting a reply. I hope my answer can help you.