Joke Collection Website - Blessing messages - How can I get a refund if I'm not satisfied with what Taobao bought?
How can I get a refund if I'm not satisfied with what Taobao bought?
The first step is to open the Taobao APP.
Step 2: Click My Taobao at the bottom right of Taobao's main interface.
The third step, in my Taobao interface, find customer service Xiaomi and click enter.
The fourth step, after entering, the system defaults to the robot Xiaomi at first, inputs the product quality problem, and automatically switches to manual customer service.
Step 5, the customer service will issue a choice order card, which can send the choice of goods orders that the seller does not agree to return and refund to the customer service.
Step 6: Customer service reminds you to communicate with the seller first. If no agreement can be reached, send the product problem or voucher to customer service for confirmation.
Step 7: After the manual customer service confirms the problem, it will send you a bill of rights protection, so that you can log in to Taobao through the computer to collect it, and then you can fill it out.
Step 8: Open the letter in my Taobao station on the computer and fill in the Taobao order information that needs rights protection.
Step 9: Taobao will notify the result of rights protection processing through the letter and SMS in the station and receive it within 5 working days. If the rights protection is successful, there will be an option to apply for after-sales in the product interface where you want to return a refund. By applying for after-sales, you can fill in the refund and return application.
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