Job responsibilities of mobile phone maintenance personnel

Job responsibilities of mobile phone maintenance personnel

Article 1: Responsibilities of mobile phone maintenance

Job responsibilities of mobile phone maintenance personnel

1, mobile phone maintenance job responsibilities

1, responsible for receiving customers and answering customer inquiries.

2. Provide software installation, upgrade, download and update services for mobile phone users, download Bell maps, back up and transfer phone books, and provide mobile phone customers with cleaning, perfuming, disinfection, screen protection film, beauty business and mobile phone accessories sales.

3. Actively cooperate with the sales supervisor and customers for communication and feedback to achieve business goals.

4, all kinds of business data, information input, timely contact with headquarters, do a good job of parts application and information verification.

2, mobile phone maintenance engineer job responsibilities

1. Accurately judge the common problems of Apple, Samsung and Huawei mobile phones, and be able to disassemble and assemble Apple mobile phone chips accurately and skillfully;

2. Have the skills of precise disassembly and assembly of Samsung and Apple fonts, be able to accurately install the base generation, hard disk and chip, accurately disassemble and replace the base generation and brush system of Apple mobile phone, and accurately disassemble and replace the hard disk and CPU of Apple mobile phone.

3, familiar with the circuit diagram, can accurately analyze the problems existing in the mobile phone according to the circuit diagram, can find out the solutions to the problems and carry out corresponding maintenance, and can skillfully test the problems such as non-startup, short circuit and leakage of the Apple mobile phone through maintenance tools;

4. Fully, skillfully and accurately master the cutting-edge technology of Apple mobile phone, which can accurately repair the blue screen and red screen problems of Apple mobile phone;

5. Repair basic problems such as no charging, no startup, motherboard failure, button problem, Bluetooth failure, wifi, etc. ;

6, timely feedback quality problems, cooperate with the department head;

7, regularly report to the head of the maintenance department maintenance work.

3, mobile phone maintenance engineer job responsibilities

1. Responsible for the detection, maintenance and quotation of mobile phones in and out of danger.

2. Accurately judge the fault points of various faults, quickly complete the maintenance and ensure the maintenance quality.

3. After-sales maintenance machine problem analysis and quotation.

4. Communicate with the customer service staff at the front desk, explain the phone failure and make a detailed quotation.

4, mobile phone maintenance engineer job responsibilities

1, responsible for the maintenance of IT products such as IPHONE, and ensure good maintenance quality;

2. Be responsible for providing customers with technical support during product use;

3. Continuously improve the quality of technology and service, and win a good reputation for customer service;

4. Create value-added services for customers through quality services and complete value-added service income at the same time.

5, mobile phone maintenance engineer job responsibilities

1. Provide customers with software services for notebook computers, desktop computers and handheld products (system installation and debugging, version update, software installation, virus killing, one-click backup and data recovery).

2. Provide customers with hardware maintenance and testing of notebook computers, desktop computers and handheld products (hardware upgrade, troubleshooting and parts replacement).

3. Archive the customer information provided by the company, establish a customer information table, pay a return visit to the customer and collect it at home.

Part II: Job responsibilities of after-sales service department

Responsibilities of after-sales service supervisor

First, the factory

1. Implement the management system formulated by the company.

2. Be responsible for communicating with relevant personnel in all business sectors of the headquarters.

3, responsible for monthly reconciliation with headquarters accounts.

4, responsible for the settlement and check of labor costs.

5. Responsible for sorting out the prototype, collecting prototype data and drafting the report.

6, responsible for the collection and feedback of machine quality.

7. Strive for special resources

8. Responsible for handling and responding to all kinds of after-sales complaints.

9, other temporary notice and implementation work

Second, the internal management content and daily work

1, the daily work assessment of personnel in each position and the supervision of the completion of division of labor.

2. Hold an internal meeting of the service department once a week to arrange the work completion in work briefing this week and last week.

3. Call the company's main agents and business executives regularly every week to collect their feedback and explain. , and do a good job of communication and coordination between departments.

4. Attend monthly sales meetings, listen to sales feedback and explain and improve after-sales problems.

5. Check and supervise the inventory of after-sales machines, and find out the reasons for the machines that have not been maintained for more than 3 days.

6. Materials needed for planning and applying for maintenance. Ensure the timeliness of materials needed for maintenance.

7. Return the replaced machines, accessories and accessories to the factory in time to improve the turnover rate.

8. Be responsible for the renovation of the agent's trial fittings and the inspection and warehousing of the returned goods.

9. Collate, input and track local settlement data.

10, do a good job in the current account and inventory account of the goods in the after-sales department to ensure that the accounts are accurate and clear. Make a firm offer at least once a week, regularly send the after-sales inventory statement to the finance department and send a copy to the general manager of the company. Check with the financial department in time, and report to the chief financial officer in time if there is any abnormality between the accounts and the objects. Take care of the property of the after-sales department.

1 1. Do a good job in the storage and storage management of turnover machines and maintenance materials. The specific operation process of warehousing is as follows:

(1) warehousing. Check the physical objects against the packing list of the headquarters. If there is any discrepancy or damage, timely feedback to the headquarters for communication and resolution. If there is no discrepancy or damage, handle the receipt and keep an account.

(2) outbound. According to the inspection by the maintenance engineer, it can be divided into out-of-warranty maintenance and in-warranty maintenance. For the maintenance outside the warranty period, an outbound order should be issued according to the receipt issued by the receptionist, and the account should be kept; For the maintenance within the warranty scope, after strictly checking the maintenance list within the warranty scope, issue an outbound order, indicate the maintenance order number on the outbound order, and keep an account.

3) The repairman collects materials according to the demand of the day, and the remaining materials are written off and returned to the warehouse.

12. Establish dealer after-sales outlets, and monitor and guide them according to the requirements of dealers.

He' nan sheng Han ku bi after-sales department

date month year

Receptionist's job responsibilities

1. Receive telephone consultation and receive door-to-door dealers and users.

2. Do a good job of entering, warehousing and confirming the after-sales machines of dealers in the computer system. If there are no special circumstances, the after-sales machine that arrives every day must be unpacked and entered. (warehousing: unpacking according to the packing list of the maintenance machine sent by the dealer, and filing the electronic document confirmation form with serial number. Communicate in time if there are differences. Delivery: For the after-sales machines after maintenance and replacement, the delivery confirmation form should be printed in time and the receipt confirmation should be made. According to the packing list and delivery confirmation form of the maintenance machine sent by the dealer every day, submit the daily inventory report of the replacement machine and the daily maintenance machine report (electronic version) sent by the dealer to the after-sales person in charge, so as to provide data for mastering the inventory and application materials and ensure that the after-sales person in charge can grasp the maintenance machine situation at the first time)

3. Sell non-warranty mobile phones and accessories, and issue receipts according to the quotation of the maintenance engineer. The contents of the receipt shall be specified: maintenance contents and consumption details.

4. Collect daily receipts and submit them in time. If you need to pay related expenses and purchase related items, you must ask the leader first, and you can't misappropriate the maintenance income of the day.

5. The machines repaired and tested by the maintenance engineer on the same day must be packed and returned to the dealer on the same day.

6. If it is necessary to quote the machine artificially or beyond the warranty period, it shall notify the dealer or user as soon as possible and explain the specific reasons for the quotation.

7. If the maintenance is delayed due to the lack of spare parts, you should call the dealer or user as soon as possible to explain.

8. Check whether the maintenance machine sent by the dealer is in line with the book before going to work every day.

9. At the end of each month, make a written reconciliation with the dealers who have after-sales contact and file it.

10. Complete other tasks assigned by the service department supervisor.

He 'nan Shenghan Kubi After-sales Department Year Month Day.

Job responsibilities of maintenance engineer

Responsible for the timely maintenance and testing of after-sales machines. Collection and transmission of technical data. Ensure the maintenance quality and speed of the maintenance machine. Cooperate with technical training at the front desk and suggestions on the purchase quantity of spare parts members. The reason for the quotation machine should be filled in specifically to avoid misunderstanding by the dealer.

Article 3: Job responsibilities and description of introducing new mobile phone products.

Responsibilities and description of new product introduction work

1: Participate in pre-stack review and project kick-off meeting, communicate and estimate production capacity (including new processes, new technologies, factory environment, instruments and equipment, etc.). );

2. Tracking, sorting and distributing trial production data, and archiving mass production data.

Details (1): The materials required for trial production include BOM, SMT production documents, testing tools, software tools, structural data, first article confirmation attachments, etc.

(2): The mass production materials that NPI needs to provide or sort out include 3 sets of full-function tooling parts, 3 sets of gold machines, darkroom materials, special process instructions, R&D, assembly instructions, etc.

3. Check the checklist according to the prenatal checklist within 3 days before trial production.

4. Actively cooperate with the project manager, coordinate the trial production arrangement and lead the subsequent trial production;

Including (1): follow-up arrangement for trial production personnel.

(2): sort out and summarize the problems in the trial production, and complete them within 4 days after the trial production.

Collection of problem points:

A check and record the trial production problems according to the trial production checklist (the problem checklist will be implemented next year).

B, broken wire data and analysis maintenance report (broken wire in trial production of production line is analyzed by factory engineering, and broken wire in R&D loan is analyzed by NPI).

C. Summary report on problems found in engineering, quality and research and development

D, hardware test report

E, reliability test report

(3): Receive the R&D prototype according to the project requirements.

(4): Handling of sudden abnormal situations in trial production.

5. Hold a trial production summary meeting within one week after trial production, issue a report and track the progress of problem solving.

6. Hold a factory trial production review meeting within one week after trial production, implement improvement measures, and arrange problem verification.

7. Output the opinions on handling the final trial production materials within two weeks after trial production (send them to the factory planning and scheduling department).

8. Hold a trial production review meeting within one week before the next trial production to determine whether the conditions for trial production are met.

After entering T2 state, the problems found in trial production have been improved to more than 80%, and there are no problems that obviously affect the purpose of trial production.

Entry conditions, problems found in the trial production of hardware and structure have all been solved, or according to the project situation, there are no major and necessary problems in hardware and structure.

9. Produce related new technologies and processes, and organize factory training.

10: NPI will follow up the project 5K before mass production, and give a summary analysis report on the problems in the project follow-up process within two weeks after mass production and share it with the group.

Article 4: Responsibilities of the mobile phone maintenance supervisor

Job responsibilities of mobile phone maintenance supervisor

1, mobile phone maintenance supervisor job responsibilities

1, responsible for the authorized brand operation management of the maintenance center;

2. Responsible for supervising the material manager, consignor, etc. Apply for maintenance spare parts and return core parts;

3. Assist the engineer to check and repair the products returned by customers in time, and be responsible for the management of establishing orders in the maintenance system.

2, mobile phone maintenance supervisor job responsibilities

1. Be responsible for formulating the responsibilities, standards and workflow of each post in this department and supervising the implementation;

2. Be responsible for formulating the work plan of this department and the corresponding maintenance material control standards;

3. Responsible for the development and maintenance of maintenance material suppliers, the approval and supervision of maintenance material procurement;

4. Responsible for the overall management of subordinates and equipment under their jurisdiction, and often communicate and train subordinates on the job;

5. Responsible for the detection and maintenance of mobile phones, tablets and computers; And keep and record the accessories used in the process of sorting and maintenance;

6. Responsible for emergency and emergency maintenance.

3, mobile phone maintenance supervisor job responsibilities

1, responsible for the maintenance center engineer business and index management;

2. Communicate with the manufacturer, and complete the evaluation index of the manufacturer under the condition of knowing the requirements of the manufacturer in detail;

3. Strengthen the ability to control the material indexes of the authorized business of the maintenance center and standardize the spare parts management of the manufacturer's service system;

4. Be responsible for the settlement of labor costs and material costs of manufacturers, and ensure that the accounts are accurate and there is no difference.

4, mobile phone maintenance supervisor job responsibilities

1, template welding and modification after welding;

2. Organize production and communicate with outsourcing factories;

3. Strong organizational and communication skills;

4. Have a strong sense of responsibility and quality.

5, mobile phone maintenance supervisor job responsibilities

1, technical guidance for mobile phone products;

2, product failure analysis and solutions;

3. Fill in all kinds of product data and write technical documents.

Chapter V: Responsibility of Maintenance Workers

1. Maintenance responsibility: 1. Daily maintenance and repair of gas station production and electrical equipment to ensure the smooth completion of production tasks.

2. According to the equipment operation cycle, make a maintenance plan and complete the equipment maintenance. 3. According to the equipment usage, make the equipment spare parts plan, and make the equipment spare parts usage ledger and maintenance records. 4. Strengthen skills learning and improve the level of maintenance operation. Five. According to the use of equipment, reflect the existing problems in time and put forward improvement measures. 6. Make statistical analysis on the electricity quantity.

Seven. Complete other tasks assigned by superiors. Eight. Responsible for maintaining the normal operation of the equipment. 9. Be responsible for timely troubleshooting of equipment. Tenuto has the right to stop the violation of equipment operation regulations.

2. Operating procedures of gas station equipment maintenance: 1. Maintenance personnel should be specially trained and familiar with the basic working principle and safety operation procedures of the equipment on the station. 2. Make a detailed and thorough maintenance plan and report it to the superior for approval before maintenance. 3. Explosion-proof measures and tools should be taken. 4. When maintaining equipment and pipelines under pressure, you must first release the pressure and close the upper and lower valves of the maintenance point. Maintenance under pressure is prohibited. 5. Maintenance personnel engaged in aerial work should wear safety belts, helmets and other protective articles, and it is forbidden to throw transfer tools. 6. When hot work is needed, hot work procedures shall be handled with relevant departments of the company, and on-site safety monitoring shall be done. Seven. Maintenance operations should be under unified command, strictly disciplined, take practical safety measures and strictly abide by (emergency rescue plan for gas stations). Eight. Maintenance personnel shall determine the warning zone according to the degree of gas leakage, and set warning signs. Open flames and mobile phones are prohibited, and irrelevant personnel are strictly prohibited from entering. Nine. After overhaul of equipment and pipelines, a comprehensive inspection should be conducted to eliminate hidden dangers.

3. Model of all process equipment in the filling station: 1. CNG parallel priority automatic inflation sequence control panel AR-4-F50/-0 2. Dryer FWD-5000/2.0-II (aluminum plate-fin heat exchanger B9502.000 explosion-proof axial fan BT35-1-4 explosion-proof electric heater GYF/65438) 4.0-88 tower1tower 2 F50/4.0-88 natural gas circulating compressor. Natural gas compressor D- 1.4/20-250 (oiler ZDNB-4/32 flameproof three-phase asynchronous motor YB2 355L2-8) 4. 3M3 buffer tank 2M3 recovery tank 5. Low pressure well cy13-155cy13-154 4.1medium pressure well CY 13- 153 6.0 high pressure well cy16.0.

Intransitive verb explosion-proof three-phase asynchronous motor YB2- 160M2-2 silencing check valve HC4 1X- 16 centrifugal pump KLWB 100- 160 VII. Inflator JQD-B40B and gas column JQF-A90B VIII. Enter CNG electric ball valve IQ 2440.

4. Causes and measures of insufficient compressor displacement: 1. The air valve leaks and sundries fall between the valve seat and the valve plate, resulting in lax closure, which not only affects the displacement, but also affects the change of pressure and temperature between stages. Especially the leakage of the low-pressure air valve. Check the low-pressure air valve and take corresponding measures. 2. Packaging leaks. Check the sealing condition of packing and take corresponding measures. 3. The clearance volume of the first stage cylinder is too large. Adjust the cylinder clearance volume. 4. The first stage suction pressure is too low and the suction temperature is too high. Adjust the suction pressure of the first stage to reach the specified pressure and the specified suction temperature. 5. The cylinder, piston and piston ring of the compressor are seriously out of tolerance, which increases the gap and leakage. Replace wearing parts in time after inspection. If the gap is not left in time due to incorrect installation, it should be corrected according to the drawings. 6. The spring force and aerodynamic force of the compressor valve do not match. Too strong elasticity, slow opening of valve plate, too weak elasticity, timely closing of valve plate. Replace all springs in time after inspection. Seven. The inlet filter of compressor is blocked by dirt, which increases the suction resistance. Clean the filter element after inspection. 8. The decrease of compressor speed reduces the displacement.

5. Steps and precautions for cleaning compressor valve: 1. Stop running the compressor, and set a warning sign prohibiting starting. 2. Close the air inlet valve and air outlet valve of the compressor. 3. Open the drain valve at the lower part of the oil-water separator to relieve pressure. 4. Open the drain valve at the lower part of the compressor exhaust pipe for pressure relief. 5. Open the valve cover of the compressor valve (pay attention to the residual pressure in the machine body in this step, leave one or two nuts on the screw, and then open the valve cover after confirming that there is no pressure). 6. Remove the air valve with special tools, and check whether there are sundries and carbon deposits on the air valve, and whether the expansion and contraction of the air valve spring is normal. 7. Clean the air valve with kerosene and check the air tightness of the air valve (in this step, be careful not to disassemble the air valve under the condition that the air tightness of the air valve is intact, because the air valve is a disposable product, and Holbiger will not bear the quality of the air valve after disassembly). 8. If the air valve leaks, loosen the lock nut and clean the valve seat, valve plate, buffer plate, spring, spring seat, locating pin and other parts respectively (pay attention to the disassembly sequence of this step, put them in order, and mark them after cleaning to facilitate installation. The valve plate cannot be installed backwards, and the valve plate and spring must be replaced if it is damaged). 9. When installing the air valve, check the aluminum gasket on the valve seat and the fluororubber sealing ring on the valve cover. If it is damaged, it must be replaced (pay attention to the wrestling when tightening the valve cover in this step).

6. Location and quantity of drain valves of pressure regulating station and gas filling station: 1 unit. Two on the liquid collection bag of the inlet filter separator and two on the lower end of the liquid level gauge.

2. There are two filters at the upper and lower ends of 2.CNG pipeline. 3. The lower end has 1 head. 4. Two filters at the upper and lower ends of the medium pressure pipeline. Five.

Lower end of header II 1. 6. There are 4 gas storage wells at the upper end. 7. There are three buffer tanks, recovery tanks and sewage tanks. Eight. There are six filters at the lower end of the aerator. 9. The pre-filter of the dryer has 1 lower ends, the post-filter has 1 lower ends, and the liquid-gas separator has two lower ends (exhaust and drainage respectively). 10. There are two oil-water separators in the first row, two oil-water separators in the second row, two oil-water separators in the third row, two exhaust pipe joints, and two essential oil filters in the back of the compressor.

7. Handling of straight-through fault of gas distributor: 1. There is an ice plug at the spool of the explosion-proof solenoid valve, so the spool can be removed to clean the valve body. 2. There are impurities in the spool of the explosion-proof solenoid valve, so the spool can be removed to clean the valve body. Three. The main valve spring is not properly installed and damaged, so it can be reinstalled and replaced. 4. The valve core sealing washer is damaged and can be replaced. 5. During maintenance, turn off the power supply of the tanker, close the intake valve of the tanker, open the drain valve at the lower end of the filter to release pressure, and then carry out maintenance operation.

8. Fill in the blanks: 1. Understand the structure, principle, use, performance, operation, maintenance and troubleshooting. 2. Summer L-HM46# Winter L-HM68# Summer L-DAB 150# Winter L-DAB 100# 8- 10 drops. 3. Valve plate, valve seat, spring, spring seat, buffer plate, lock nut and stopper. 4. Stabilize gas pulsation and prevent mechanical vibration of pipeline system. V. 50Kpa 70- 100Kpa. 6. Alternate road, running road. Seven. 45 degrees 150 degrees. Eight. 150-220 degrees 230 degrees. 9. Dry powder, carbon dioxide. X. JQD-B40B 20Mpa.

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