Why can't my Huawei mobile phone receive short messages recently?

If you use a Huawei mobile phone and there is a delay in receiving SMS, you can check the operation by the following methods:

1. Check whether the cell phone signal is good.

Please check whether the cell phone signal is good. Poor signal, crowded network or shielding devices around may affect the normal reception of short messages. I suggest you move to a place with good cell phone signal and try again. At the same time, shut down security protection applications and applications with high data traffic consumption to keep the system running smoothly.

2. Restart the VoLTE function

If you turn on VoLTE for HD voice calls,

1. Please enter the settings, search for VoLTE, turn off and turn on the VoLTE call or VoLTE HD call switch, and then try again.

2. If the VoLTE switch is not found or the problem is not solved after the VoLTE switch is turned on again, it is recommended that you contact the operator to turn on the VoLTE function again, and then restart the phone to try.

3. Restore all settings of information

It is recommended that you try to restore all settings of the information.

HarmonyOS system: information > four points >; Settings > 4 o'clock, select the following to restore the default settings;

emui 9 . x/ 10 . x/ 1 1.0:information >； At three o'clock > Settings > Three o'clock, select the following to restore the default settings;

EMUI 5。 X/8。 X: information >; More > settings, select the following to restore the default settings.

EMUI 5。 X/8.0: information >; More > settings, select the following to restore the default settings;

Emui10.x/11.0: information >; At three o'clock > Settings > Three o'clock, select the following to restore the default settings.

4. Move the SIM card to another mobile phone and check whether it can receive SMS normally.

If this situation still exists, I suggest you contact the operator to solve it, and ask whether the operator sent this ordinary short message correctly (and confirm with the operator that the SMS center has a record of sending this message);

If this is not the case with other mobile phones, it is recommended that you back up the data in advance (third-party applications such as QQ and WeChat need to be backed up separately) and take the purchase voucher to Huawei customer service center for testing.

Please restart your phone and try again. If the problem still exists, please back up your data (QQ, WeChat and other third-party applications need to be backed up separately) and bring the purchase voucher to Huawei customer service center for testing and processing.

Related links are as follows: consignment service Huawei customer service center booking service, maintenance, spare parts price inquiry.