What should I do if I can't receive the verification code from the mobile phone of China Bank's online banking payment?

If you don't receive a short message from BOC, there are usually the following reasons:

1, the phone is turned off, the memory is full, the phone is out of service, and it is overdue.

2. Mobile phone firewall application: If you put 95566 on the "mobile phone blacklist", you will not be able to receive short messages, but you will usually find such short messages in the trash can of your mobile phone. Trojan horse or other virus software reasons: the principle is similar to firewall software, that is, the virus specifically intercepts 95566 short messages, blocks or fabricates them, so that you can't see the correct short messages.

3. Operator's reason: It is usually due to network failure and other factors. It is recommended that you contact the mobile phone operator for confirmation.

If you still can't receive the short message sent by BOC, you can go to BOC's business outlets with your valid ID and account to make specific inquiries and investigate related issues.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.