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How does China United Airlines handle unaccompanied children?
The child guardian or guardian authorizes the client to go to the ticket office directly under China Eastern Airlines, dial 95530 or log on to official website /APP/M website to apply for the transportation of unaccompanied children, fill in the Application Form for the Flight of Unaccompanied Children, and provide the names, addresses and contact numbers of the pick-up personnel at the departure and destination stations. Passengers who apply for services through official website /APP/M website shall be filled out by the guardian of the child or the authorized client of the guardian online, and submit the application for service reservation. China Eastern Airlines will confirm the application according to the flight departure date and contact the applicant (09: 00- 19: 00 every day). Please keep your contact number after submitting your application, and we will contact you as soon as possible. If you still haven't received the confirmation call or SMS from the staff of China Eastern Airlines 4 hours after submitting your application (excluding the above non-working hours), it may be due to network reasons or system delay, please try to resubmit your application or call 95530 directly. Reminder: China Eastern Airlines has received your application after you fill in the "Application Form for Flight with Unaccompanied Children" on the website, but it does not mean that the service application is successful. The flight you applied for may not meet your needs because the number of unaccompanied children is full. We will contact you to provide you with other flights or dates. The success of your application depends on our final reply. After your application is confirmed, please print the Application Form for Unaccompanied Children (in duplicate) as the only proof to enjoy this service. In order to ensure the accurate and effective transmission of children's information, you must print it according to the regulations, and arrive at the departure airport of the flight 120 minutes before the estimated departure time of the flight at the latest to go through the check-in formalities. Pick-up and drop-off persons at the station must bring the Application Form for Unaccompanied Children to take the flight (in duplicate) and arrive at the departure airport of the flight 120 minutes before the scheduled departure time of the flight at the latest for check-in. After boarding the unaccompanied children, the sender should stay at the airport until the flight takes off. After arriving at the destination, the service staff will check the child's pick-up certificate according to the contents of the flight application of unaccompanied children and hand over the unaccompanied children. Please ask the flight attendant to sign the flight application form for unaccompanied children.
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