Why can't SF find logistics information?

It has been sent, but the data has not been updated, or it has not been scanned for sending for other reasons. It is a system problem, and the updated logistics information is not displayed in time. Commodity updates are often faster than information updates, and some commodities have been received and are still being sent.

You can follow SF Express on WeChat to see if you can find the latest logistics information. If you want to know more details, you can call the express customer service for consultation.

Extended data

Precautions for signature:

The outer package of the express mail is in good condition, which shall be inspected after being signed and confirmed by the recipient. If there is any shortage or damage after unpacking inspection, you can return the goods or ask the courier to write a written proof and take photos, and immediately call the customer service staff of the merchant or courier company (remember the names or numbers of the customer service staff and courier).

If the outer package is obviously damaged, unless otherwise agreed between the courier service agency and the sender, the sender shall inform the recipient to accept the inner package before signing. If there is any shortage or damage after unpacking inspection, it can be returned.