Work Summary of Real Estate Sales Manager in 2020

As a sales manager, what kind of summary did you make after your work in the real estate company was completed? The following is a summary of the work of real estate sales managers in 2020, which I compiled for you. It is for reference only and you are welcome to read it.

Work Summary of Real Estate Sales Manager 2020 (1) Inadvertently, 2020 has quietly left. The pace of time has taken away the busyness, worry, depression, struggle and persistence in my heart, so that I still stick to my post.

I. Project Performance in 2020

In January, I was busy with the annual summary and accounting of the annual report; Receive the new annual work arrangement of the company in X month, make the work plan and prepare for the delivery of X building; In X, X and X months, I handed over the houses in X and xx, and communicated with Mr. X in the planning department about the sales plan of the tail house of the project. I also put forward some ideas about xxx's tail room, unsold garage and storage room. With the consent of the developer, xxx held "Painting and Calligraphy Competition for Primary School Students in xx County" and "Composition Competition for Middle School Students in xx County" in X and X respectively. With the assistance of the county education bureau, I hope to improve the reputation of xx real estate through various activities and enrich the cultural connotation of xx. Of course, the ultimate goal is to add fuel to the fire for sales. Unfortunately, the sales did not achieve the expected results, but it is gratifying that the activity itself has been affirmed by the owners and all walks of life.

Second, the problems in the work in 2020

1, xxx Phase I property right certificate was not issued for a long time, which caused the owner's dissatisfaction.

2. Although the second phase has been delivered in advance, some owners have delayed delivery due to housing quality problems. Although it is well coordinated with the engineering department, they just accept the feedback and do not solve the problem.

3. At the end of the year, the agency fee was in arrears.

4. Sales personnel training (professional knowledge, sales skills and on-site response) is not in place.

5. The frequent turnover and replacement of sales staff is not good for the company and sales staff.

There are some shortcomings in communication with developers, and problems can not be solved in time through consultation with developers, especially with Mr. Li, which once caused tension.

Three. 202 1 work plan

There is indeed a new atmosphere in the new year. The company's commercial project in xx, XX Entertainment City, is in full swing to make preparations before entering the market. This new task was also received at the end of the year and the beginning of the year. Because the early stage has always been planning first, and developers are also preconceived to trust the planner xx; I encountered some troubles when I participated in the project, but I believe this situation will be improved through my sincere communication.

Fourth, New Year's resolutions.

1. I hope xxx can settle the account smoothly.

2. Collect the data of xx Entertainment Center, train sales staff for xx Entertainment Center, and do a good job in customer accumulation and analysis during the New Year of xx Entertainment Center.

3. Participate in project planning and make a beautiful turnaround in xx Entertainment City.

4. Try to pass the broker qualification examination this year.

Work Summary of Real Estate Sales Manager in 2020 (II) Time flies, time flies, and a year has passed quietly. This year, under the leadership of the company and under the guidance of the enterprise spirit of "honesty, broadmindedness and enterprising spirit", the employees of our department worked hard and made pioneering efforts, which drew a satisfactory full stop for the past year. Now I will summarize the work of the past year as follows:

First, the impact of real estate macro-policies on projects for sale in 2020

2020 is an extraordinary year and a difficult year for the real estate industry. The depression of the whole real economy affects the whole real estate, but in this year, the government used land, finance, taxation and other means to encourage people to buy houses and stimulate consumption, so the current policy is still very optimistic. The main preferential policies are:

1, differentiated housing credit policy for the first suite and multiple suites;

2. The mortgage interest rate and interest of the People's Bank of China have been lowered several times;

3. Cancel the deed tax and personal income tax preferential policies for housing transactions;

4. The provident fund loan policy has been relaxed repeatedly;

The above control measures have not only given consumers a certain spending power, but also brought a certain turnover to the property market, which led to a slight increase in the market price of Taiyuan this year, and also brought a lot of help to the sales of Zhongzheng Jincheng and Zhongzheng Ruicheng.

In addition to these favorable policies, in 2020, our department will strive for more customers in publicity and service, and strive to achieve a new level of sales performance.

Second, the specific analysis of development project sales in 2020

Under the leadership of the company, the overall sales of Zhongzheng Jincheng and Zhongzheng Ruicheng are in good condition, basically achieving the annual sales target.

1. Sales of Zhongzheng xx

In 2020, seven buildings in xxx City were opened, of which ***xxx building was for sale. By the end of February, xxxx building had been sold, with a sales area of xxxx square meters, an overall sales rate of xx% and a repayment amount of xxxx yuan.

2. Sales of Zhongzheng xx

In 2020, four buildings were opened in xxxx, of which ***xxx houses were for sale. By the end of 65438+February, xxxx houses had been sold, with a sales area of xxxx square meters, an overall sales rate of xx% and a repayment amount of xxxx yuan.

By the end of February, 65438+2020, the above two projects had received RMB xxxxxx in advance, but actually received RMB xxxxxX, and the actual recovery rate was xxx%. The financial debt is RMB XXXXX, of which the bank has not paid RMB XXXXX. This outstanding loan has been negotiated with the bank and can be paid off in full in X month of 2020. In view of other arrears, corresponding measures have been formulated to cooperate with the financial department, increase dunning efforts, improve repayment speed and reduce the amount of arrears. The outstanding debts of xxx yuan are mainly concentrated in the company's related households, and will be handled as soon as possible in cooperation with various departments in the future work.

Third, the specific work of the sales department

(a), the project bid opening work

1, in 2020, as the main department, with the cooperation of other departments, it successfully opened several times in Zhongzheng Jincheng and Zhongzheng Ruicheng:

(1) On X, 2020, the opening ceremony of Building A 1 and B2 in Zone A of xxx City was held.

(2) In February of 2)20xx, the opening ceremony of A3 building in Zone A of xxx City.

(3) In X, 2020, the opening ceremony was held in Building A2, Zone A, xxx.

(4) In X, 2020, the opening ceremony of B4 Building in Zone B of xxx City was held.

(5) In August, 2020, Building xxx 1 and Building 2 opened.

(6) In X, 2020, Building No.4 in xxx City was opened.

(7) In X, 2020, the opening of Building xxx 12 was held.

(6) In x-x year of 2020, C4 and C6 in Area C of xxx City will be opened.

2. Handle the face-to-face sign and online sign of the sold houses in residential buildings A 1, A2, A3, B2, B4, C4 and C6 in xxx.

3. Assist the e-commerce to draw up the marketing plan and promotion scheme related to the opening of the above-mentioned projects, and arrange the implementation of relevant outdoor street sign advertisements, radio advertisements, online advertisements and SMS advertisements according to the finalized promotion scheme.

4. As for housing sales, as of the end of 65438+February, the housing sales rate in Area A of xx City reached 92%, and the housing sales rate in Area B was 97% except for one unit that could not be pre-sold. Moreover, for the unsold large-area houses in Area C and Area D, the sales plan will be adjusted accordingly in the new year, which will promote the advance sales of unsold large-area houses and reduce the company's backlog of houses.

(2), the project delivery work

In 2020, our department delivered the X-certificate Leju Project, No.6 Tianjie House and No.6 House. 65438 xxx Street X-X+February 2020. Xxx houses can be delivered * * *, of which xx houses have been delivered and xx shops have been delivered. The remaining * * * sets have not been delivered, and the reasons for non-delivery are mainly concentrated in xxxxxx. The delivery of the house was very successful, which made all owners feel at home and was well received. Among them, shops are slow to hand over houses, and customers complain a lot. Under the patient explanation of our property consultant, all customers got satisfactory answers and solutions, and the delivery work went smoothly.

(3) Department docking work

Docking with the bank

This year, we applied to Industrial Bank, Huaxia Bank, Postal Savings Bank and Shanghai Pudong Development Bank for the loan project approval of residential buildings A 1, A2, A3, B4, C4 and C6 in Zhongzheng Jincheng, which ensured the normal mortgage loan of the sold projects.

By the end of 65438+February, the bank * * * had approved xxx loans, with a loan of xxxxx yuan, with a loan of XXXXX yuan and no loan of XXXXX yuan; For the loans that have not been put in, we have communicated with the bank, and all of them will be credited to the company account in X, 2020.

(3) the specific work of this department

1, the sales ledger is sound and standardized.

In 2020, the sales ledger was standardized again, and information such as ID number and customer address was added and supplemented, further making the feedback information of the sales ledger more comprehensive. Secondly, the daily income and expenditure statements are checked in two directions to ensure that the information entered is timely, accurate and complete.

2. Sales and control of houses

In the control of commercial housing sales, check the booking and payment of the day before yesterday with financial management on time every day, further grasp the information of houses sold in advance, and give feedback in time to avoid losses such as one room and two sales. And every Friday, I will meet with the Finance Department on time to report the signing of the contract and the sales situation of the sales department for a week, and solve the problems and incurable diseases that need to be discussed this week in time.

3. Bill management

In the management of bills, the house payment receipt should be issued in time after completion to ensure the completeness and accurate accounting of bills, especially for provident fund lenders; There are nearly xxxxx accounts with receipts in 2020, all of which have been entered into details and submitted to financial personnel for verification. Documents, letters of introduction, receipts, etc. used by departments shall be issued according to financial requirements, and shall be written off in time.

4. Prepare for the follow-up sales of the project.

At present, the remaining six buildings in xxx are unsold, as well as the remaining houses of the five buildings that have been sold, and the shops in xxx. At present, all the publicity materials have been prepared, and we will enter the early stage of customer storage in advance to prepare for the project sales in the coming year.

5. Internal training and personnel training.

In 2020, according to the sales situation, some internal training materials were compiled, which strengthened the learning and mastery of the sales business of departmental employees, advocated promotion means such as passing, helping and bringing, and constantly improved the personal business level, bringing out departmental employees and some new employees.

The above is the annual summary of our department, please correct the shortcomings.

202 1 is a new beginning, a new starting point. Stand on the new super-running line, regroup and prepare for a strong army, and make great achievements in the new year!

Work Summary of Real Estate Sales Manager in 2020 (3) Time flies, time flies, the end of the year is coming in a blink of an eye, and suddenly I look back, and I have been in the company for half a year. In the past six months, I have made tangible and intangible growth and progress through unremitting study and efforts. Today is approaching the end of the year, thinking about the past and looking forward to the future. In order to better carry out the tasks of my new job, clarify my new goals and clear my mind, I have made an all-round analysis of my work in the past six months, so that I can better understand myself, motivate myself and improve myself, so as to better and better complete the sales work entrusted by the company in the future!

First, the feeling and review at work.

With passion and dreams, I have been growing with the company since I joined the company. With the company's southern expedition to the North Station, from Conghua to xx, the company has grown from the previous three project departments to the present five project departments, and its team strength and combat effectiveness are also constantly increasing. The scale of the company is also expanding, which can be said to be a very extraordinary year. This year is also the most extraordinary year in the history of China real estate market, and the policy is getting tighter and tighter. Various means emerge one after another. After the most severe year in history, faced with the continuous intervention of national policies, it has had a huge impact on our real estate sales, constantly challenging our survival limits, and our living space is getting smaller and smaller. Colleagues around me are constantly forced to leave their jobs because of the suppression of policies, and I think the more difficult the market environment is, the more they can exercise their business ability and quality, and it is also the time to show their value. Because I firmly believe that everything will come out after the storm, I can't help but express regret for their departure. There are some excellent colleagues among them. I don't know what they are thinking about entering the company. How can they stand such a toss? I firmly believe that adversity can give us valuable opportunities to hone, and only those who can stand the test can be regarded as truly strong. Since ancient times, most great men have struggled from adversity with indomitable spirit and indomitable will. In view of this, I sincerely thank the company for giving me this opportunity to work and exercise, and I am honored to be a member of South China tourism real estate Network. At the same time, we also thank the company for not abandoning us in adversity. After all, I haven't made any achievements for a long time. Thank you again for your cultivation, help, encouragement and support!

I have been a layman who knows nothing about real estate since I joined the company, and now I am a professional investment and real estate consultant. I have gained a lot in the past six months, and I also have some views on the company's development nature, real estate market, working mode and strategic policy. As a real estate salesman and sales manager, I know my responsibility is great.

Because I represent the window of the company, my words and deeds represent the image of the company. I should not only do my job well, but also bring my own sales team, which urges me to improve my quality and strengthen my professional knowledge and skills. Only by setting an example can I convince the public. We should also maintain a good attitude at ordinary times. A good attitude is the most basic quality that a salesperson should have. Especially on the pie list, when I meet people and things of all colors, I can control my emotions and face them calmly with a stable attitude.

Second, the good aspects of work.

1, make positive progress in thought, and love the sales industry, especially the real estate sales industry, because only by doing one line and loving one line can you be proficient and refined, and you can always maintain a positive attitude, stand on your own feet and work with peace of mind!

2. Optimistic and confident at work, hard-working, conscientious and pragmatic, obedient to management and arrangement, strong adaptability, team spirit, strong sense of responsibility and self-consciousness, and able to consciously complete the work at hand! And can abide by the company's rules and regulations!

3, mentality can correct your attitude, after all, sales is also a service industry, the so-called "first-class real estate consultants sell not products but services" can usually maintain a positive attitude, as well as a good sense of service, can brake and adjust their emotions!

4. Be friendly with colleagues in life, treat others sincerely and be good at helping others!

Third, there are shortcomings in the work.

1. I'm not good at self-summary, self-reflection, self-examination, analyzing the root of the problem, and finding out the reason why the customer didn't close the deal and didn't have sales performance for several months. Of course, this includes external and internal factors, the real estate market depression reflected externally, and personal factors reflected internally. I think personal factors are the main factors.

2. Sometimes, the mentality is not correct enough, you can't correct your course in time, your will is not firm, and your self-control ability is poor. I always thought it was because the market environment took it for granted that I worked harder than others.

3. There is no clear goal and detailed work plan in the work. As a salesperson, if you don't have a goal, you will let yourself go without a sense of urgency and pressure, which will lead to low work efficiency and unreasonable working hours.

4. self-proclaimed "quality is not weight" when delivering goods, resulting in a small number of customers. Under normal circumstances, it is not timely to follow up when making an appointment with customers, and the management of customer assets is chaotic, resulting in less entrustment, which affects the transaction.

5. Usually, the communication with customers is not deep enough, so it is impossible to clearly convey the knowledge of the project and the selling points of the real estate to customers, to meet the needs of customers in time, and to find out customers' views on the advantages and disadvantages of the project in time.

6. I didn't consult my leaders and colleagues in time for the problems that usually appear in my work.

7. The ability to talk with customers needs to be improved and improved, which forces them to hesitate.

Fourth, the improvement and help needed in the next step.

1, improve the work plan and personal goals, and strictly implement and execute them.

2. Communicate with customers, learn new knowledge and master new methods.

3. Pay equal attention to quality and quantity, make an appointment to follow up and classify customers.

4. Read real estate-related books and other related sales knowledge during normal work breaks to improve their own quality.

5. Problems found in daily work should be reflected in time and solved effectively in time.

6. Think positively, keep positive self-motivated, and enter the next step with a good mental outlook and a positive attitude.

7. Learn the knowledge of team building, fully mobilize the enthusiasm, creativity, self-motivation and enterprise of team members, build an ace sales team, and constantly strengthen and improve their own abilities.

8. I hope the company will strengthen relevant professional training, so that our comprehensive ability and quality can be comprehensively improved.

9. I hope I can keep the good aspects in my work and overcome and improve my shortcomings if I don't work next time! The above is a summary of my work since I joined the company. For the shortcomings, please criticize and correct me so as to make better growth and progress.

Finally, I wish the company a prosperous performance in the new year, good health and smooth work for leaders and colleagues!

Work Summary of Real Estate Sales Manager in 2020 (IV) Unconsciously, the entry time has been patchwork for a long time. During this period, I was promoted from real estate consultant to sales manager step by step. I kept learning knowledge and accumulated a lot of experience. At the same time, I also exercised and improved my business ability, which made my life more exciting, joyful and sad, and most importantly, increased my life experience. It can be said that during my stay in Jiuyang, I received a lot of goods and felt a lot.

Here, I am very grateful to every leader and colleague of the company for their help and guidance. Now I can finish my work independently. Now I make the following summary of my current work.

I. Completion of tasks

The actual completion of sales subscription, contract signing, payment collection and commission this year and the comparison of competitors' easy residence.

Second, team management.

1, recruitment interview

I lack careful design and arrangement in the recruitment interview, and sometimes I don't pay attention. I always follow your idea. There is no need to talk too much with the interviewer. It is precisely because I don't pay attention to the application that some excellent personnel are lost and a lot of trouble is added to the personnel department.

2. Team training

There is no planned training, the training purpose is not clear, and there is no systematic preparation before training.

The goal of building the team is unclear and general, and the training plan is also general. Therefore, when training, we train whatever we think, and we train whatever we think the team lacks. Sometimes we seldom train, and sometimes training every day can't achieve the expected results. It not only increases the burden of property consultants, but also affects everyone's mood.

There is no long-term overall arrangement and arrangement for training, and there is no adequate preparation in advance. Not only did I not get exercise, but I also made the whole team flinch. There is no research on the difference training between old property consultants and newcomers, which makes it more difficult for newcomers to learn. Old property consultants also feel that they have paid time but can't get better results.

3. Supervise the work

Many things were arranged in time, but they were not urged and supervised in time, which led to unsatisfactory things and even basically unfinished. For example, property consultants rarely supervise and inspect callers, which leads to unsatisfactory work of property consultants in this regard. Some real estate consultants don't even make an appointment visit to customers for a long time, thus losing the company's rare customer resources.

4. Summarize the study in time.

When I encounter some problems in my work, I seldom sum up my study, let alone teach the team what I have summed up. Sometimes the problem is over, so don't review and summarize it too much, professor. When you meet a problem customer, you always try your best to solve it, but you always ignore the root causes of these problems, so repeated problems keep appearing. How to solve this problem or avoid this problem in the early stage is not summed up and taught by myself.

5. Implementation and enforcement of the company system

For example, some staff are occasionally three to five minutes late, but because they can't stand it, they will not be fined in strict accordance with the company system, which leads to psychological imbalance among other property consultants and brings certain difficulties to management. The reason is that as the person in charge of the sales department, we should first punish them in strict accordance with the company's management system, and we can't bear to turn a blind eye to their punishment, but in fact we are conniving at their behavior, so it is a dereliction of duty for me. The company's most basic management system itself has not been implemented and implemented in place for various reasons, let alone let its own team strictly follow the system requirements.

6. Sensitivity of problems in front-line sales.

Because the front-line sales work is flexible and changeable, it is necessary to formulate corresponding institutional strategies in time according to the actual situation. In this respect, there is a great lack of self-initiative and positive consciousness. I am always used to the leader arranging the work before implementing it, without thinking too much, which makes a lot of work very passive.

7. Communication between teams.

I once made a communication plan with the staff seriously, but after a period of implementation, I forgot, because

Various reasons have fallen behind. Failure to communicate with the property consultant in advance and explain the company situation to the team led to some minor events, which not only affected the team morale, but also affected the normal work. Through this incident, I deeply realized how important it is to communicate in time. 、

Third, the management of the scene of the case.

1, supervision and grasp of the case.

When the problem customers appear, I try my best to solve them in time. I often give full and timely guidance to real estate consultants at the meeting place, and at the same time prompt or organize other real estate consultants to give appropriate momentum to create an atmosphere, and often organize real estate consultants to communicate and grasp the key points in the process of talking about customers, so as to improve the transaction rate of some real estate consultants. In particular, new property consultants will give their comments in time, and will also organize other property consultants to participate in time to improve their skills.

2. Customer's handling of case site problems

When customers have problems, they patiently explain and solve the problems, reducing the number of customers who disagree and increasing their trust and recognition of the company.

Fourth, execution.

I am deeply aware that I am procrastinating, and there is always an idea that I will never finish my work until the last moment. Therefore, I can always put off things arranged by my leaders or other things, knowing that my procrastination habit harms others and myself, and I must try my best to get rid of this bad habit of procrastination.

During my time in the company, I know that I have various problems and shortcomings. In the days to come, I will reposition myself, boost my confidence, keep my true colors and rekindle my passion. On the premise of getting rid of my shortcomings, I will study hard and improve my ability in all aspects, and make the following work plan.

1. First of all, we should not only adjust our personal mentality, but also tide over the difficulties with the company and team no matter what difficulties we encounter. Use your good attitude to influence people around you and the team of the company.

2. Secondly, it is necessary to formulate detailed team management objectives and implementation plans in view of the shortcomings of individual team management.

3. Learn the skills of recruitment interview, attach importance to every recruitment interview, design an interview plan before each interview, and attract and retain outstanding talents for the company as much as possible.

In training, we should make a detailed training policy and outline. At the end of each month, we should make a detailed training plan for the next month according to the actual situation, and make a training plan for the difference between newcomers and the elderly. And do your best to strictly follow the training plan. Implement the daily management system of the project department and strictly abide by the management system. Whoever violates the company's principles will be treated equally and will not be tolerated. Remember that "management is strict love".

5. Lack of communication with yourself. Communicate effectively with property consultants twice a week. Understand and master the mentality and dynamics of real estate consultants in time. .

6, about the supervision and supervision work before the Spring Festival to form a system, there are rewards and punishments.

7. For the problem of insufficient execution, formulate reward and punishment measures for insufficient execution, and strive to complete everything with high quality in the first time. As for procrastination, I will start to exercise from work every day, and I am required to go to the project department 20 minutes in advance every day to formulate punishment measures, which will be supervised by the secretary.

It is said that the company is your second home. Since it is home, no one has any reason not to love your home. In this family, I have always been loyal and reliable, willing to contribute, loyal to my duties, focusing on the interests of the company, not abusing power for personal gain, daring to manage, doing my best, doing my duty, being fair, just and equal, broad-minded, tolerant and kind, and appointing people on their merits. Positive, enthusiastic and full of energy.

Infect your subordinates with your enthusiasm and care about their work and life. Of course, no one is perfect, and I also have many shortcomings, such as insufficient execution, sometimes too gentle personality, lack of team management experience, and lack of communication with subordinates, which have brought certain troubles to my work. As a sales manager, if I want to have a better development, these shortcomings and deficiencies need to be overcome and solved one by one. I believe these problems can be solved well.

I am full of expectation and confidence in the future. I believe that under the constant criticism and guidance of the company leaders, I will make faster progress and become more mature.