How to solve the phone jam

If you use a Huawei mobile phone, it is normal for the phone to get stuck for a short time after upgrading the system. If it does not appear after upgrading, please check according to the following scheme:

Warm reminder: The reason why the system is stuck after upgrading: When the system is used for the first time after upgrading, the system will optimize the application programs in the device. At this time, the load of the equipment is high, and it may get stuck when it is used. It is recommended to charge the mobile phone for more than 2 hours after upgrading, and then restart it to ensure the optimization of the installed applications in the device.

1. Clean up storage space and running memory.

When the mobile phone runs out of memory and storage space, the application will get stuck. I suggest you go to the mobile phone housekeeper to clean it up:

(1) Enter the mobile phone housekeeper and click Clean to accelerate. After scanning, click Clean immediately after cleaning, delete redundant files according to the prompts, uninstall uncommon applications, and keep enough storage space (it is recommended to reserve more than 20%).

(2) Enter the mobile phone manager and click Optimize/Optimize Now. After optimization, the mobile phone housekeeper will display the optimization results and setting suggestions. According to the prompts, complete the corresponding settings.

2. Restart the phone

Please restart your phone and try again. Restarting can end the running application and alleviate the stuck phenomenon.

3. Check whether the mobile phone is hot or used when charging.

The unique overheat protection function of mobile phone will reduce the system performance appropriately. It is suggested that you try to avoid using your mobile phone while charging, reduce the screen brightness appropriately, and turn off applications and functions that are not used or consume abnormal power, such as Bluetooth and NFC.

Check the memory card

(1) The memory card hardware may be abnormal. Have you ever been prompted that "the memory card is abnormal"? If so, I suggest you replace the memory card as soon as possible. (2) There may be too many files stored in the memory card (it is recommended to reserve more than 10% space), resulting in slow reading and writing speed. It is recommended that you clear the memory card space, or back up important data (third-party applications such as QQ and WeChat need to be backed up separately), and then format the memory card.

(3) If the default storage location of the mobile phone is a memory card, it is recommended that you change the default storage location to "internal storage" and try again.

5. Turn off the power saving mode and keep sufficient power.

If the power saving mode has been turned on, it is recommended to turn it off (setting >; Battery > power saving mode and super power saving), and keep sufficient power (above 20%). In power saving mode and low battery state, the mobile phone will reduce its performance to save power.

6. Uninstall the third-party mobile phone housekeeper software

(1) If your device is equipped with third-party management software, please uninstall such applications and try again. Usually, this kind of software conflicts with the mobile phone housekeeper that comes with the device, which will lead to the running jam.

(2) Check whether it is stuck when using a third-party application. I suggest you give feedback to a third-party application or call Huawei customer service.

7. Check whether the mobile phone is downloading, copying and transmitting.

If your mobile phone feels stuck when uploading and downloading (files, pictures, videos, applications, etc.). ), copy (file management copy data, etc. ), and transmission (mobile phone cloning, Huawei sharing, etc. ), I suggest you wait for the task to end or stop this operation.

Tip: You can drop down the status bar to check the progress of uploading, downloading and transferring files.

8. Upgrade the system version

It is recommended that you back up important data (QQ, WeChat and other third-party applications need to be backed up separately), update the equipment system in time, and upgrade the application to the latest version. The new version will optimize system performance. Update method: Go to Settings, search for software updates, and click Check for updates.

9. Restore factory settings

Please back up important data (QQ, WeChat and other third-party applications need to be backed up separately), restore the phone to factory settings and try again.

If the problem still exists, please back up the data (QQ, WeChat and other third-party applications need to be backed up separately) and bring the purchase voucher to Huawei customer service center for testing and processing.

Warm reminder: You can choose to charge at night (or close the screen for more than 40min), which can sort out the memory fragments of the mobile phone to some extent and alleviate the phenomenon of card sticking.

Related links are as follows: reservation service, consignment service, Huawei customer service center, maintenance spare parts price inquiry.