Why can't I receive the random verification code for redeeming points?

The mobile phone cannot receive SMS or verification code for the following reasons:

1, you can check whether the mailbox is full first. If it is full, please delete some information.

2. If you still can't get it after deleting it, you can change the machine or card to see if it is a hardware factor.

3. After eliminating the above reasons, you can try to test whether it can be received in other places to see if it is the reason for the weak local signal;

4. If the verification code is not received when redeeming points, it is not ruled out that it is a current system problem. I suggest you change your browser or change your time and exchange it to see if you can receive the verification code.

If the above problem does not exist, please contact the local manual customer service to handle this problem.

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